News & Media
Walmart opens e-commerce fulfillment center in PA
July 25, 2022
Walmart has opened an e-commerce fulfillment center in Shippensburg, Pennsylvania.
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Mayvenn to put funding round toward Walmart deal, productivity tools
July 25, 2022
Mayvenn, a beauty technology company with 50,000 hair stylists which has a partnership with Walmart, plans to put a $40 million Series C funding round toward…
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Majority of consumers aren’t happy with brand relationship
July 25, 2022
Just over a third, 35%, of customers are completely satisfied with their brand relationships and the small number reflects the need for retailers to boost…
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10 buzzwords every retailer CX leader should know
by Susan Jeffers — CEO, XY Retail
In the ever evolving world of retail customer experience there's always emerging industry buzzwords. Here's a look at the top 10.
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Gen Z shoppers are all about digital
July 22, 2022
When it comes to shopping preferences Gen Z consumers are all about digital shopping and digital experiences. In fact, the physical retail store is "losing…
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Privacy top of mind for consumers
July 22, 2022
More than two-thirds, 74%, of consumers highly value data privacy and 83% understand the value in sharing data with a retail brand under the right conditions …
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US consumer retail spending rose in June
July 22, 2022
Retail spending by U.S. consumers rose 1% in June even as inflation hit a new high.
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Georgia mall deploys CBD vending machine
July 21, 2022
Genesis Boutique & CBD, a provider of CBD products, has teamed with Green Box Robotics, a manufacturer of a CBD vending machine, to install a CBD at the…
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Sephora taps commercetools for digital ecosystem
July 21, 2022
Beauty retailer Sephora is tapping commercetools, a digital commerce platform, to drive its digital architecture growth via microservices-based, API-first…
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Kroger launches annual membership program
July 21, 2022
Supermarket chain Kroger is launching an annual membership program called Boost that offers unlimited free grocery delivery on orders of $35 or more as well as…
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Most retail shoppers bending rules on product returns
July 20, 2022
When it comes to returning an item 85% of consumers are bending the rules by exploiting policy loopholes.
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Online retail sales to hit $1T this year
July 20, 2022
Online U.S. retail sales will hit $1.07 trillion this year despite inflation, higher gas prices and the ongoing concern of COVID-19 variants.
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Lego shuttering Russia franchise business
July 20, 2022
Toy maker Lego will shutter business in Russia by terminating its contract with a franchisee that operated 81 stores for the brand.
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Diebold Nixdorf exec to exit under cost cutting initiative
July 19, 2022
The departure of Ulrich Näher, Diebold Nixdorf Inc.'s chief commercial officer, is part of a shift to a leaner business model, a spokesperson for the company…
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Amazon upgrades Dash Cart for select Whole Foods Market stores
July 19, 2022
Amazon has upgraded its Dash Cart, which allows customers to scan a QR code to check out and exit through a Dash Cart lane, at select Whole Foods stores…
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Home Depot goes to the edge to drive seamless customer, associate experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The world's largest home improvement retailer is tapping the Aruba Edge Services Platform, via Hewlett Packard Enterprise's GreenLake, for a full network…
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Metaverse Standards Forum aims for open interoperability
July 18, 2022
Over two dozen companies, including retailers Wayfair and Ikea, are part of the Metaverse Standards Forum, a group aimed at the development of open standards…
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Kanye West may be launching physical retail stores
July 18, 2022
Kanye West, known as Ye, reportedly has trademarked "YZYSPLY" as a first step toward establishing brick-and-mortar retail stores.
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4 preparation steps for the 2022 holiday retail season
by Eric Best — CEO & Co-founder, SoundCommerce
Solid preparation ahead of the 2022 holiday season is the key to success for retailers.
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Hugo Boss taps Nedap tech to boost customer experience
July 15, 2022
Global retailer Hugo Boss is deploying the Nedap iD Cloud platform to gain deeper and clearer supply chain visibility, boost merchandise availability and…
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