News & Media
Drone delivery moves forward thanks to FAA action
January 4, 2021
The day of drone delivery is getting closer now that the Federal Aviation Administration is releasing rules that will allow drone activity at night and over…
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Augmented reality central to retailer agility in 2021
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, explains how augmented reality technology supports the blended experiences that will continue to dominate…
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Entrepreneur launches beauty care vending machine at factory outlet center
January 4, 2021
The Vanity Way vending machine in the food court at Tanger Outlets, in Washington, Pennsylvania dispenses 3D Mink Eyelashes, magnetic eyelash kits, eyelash…
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Loyalty success metrics to start the year on
Christine Sullivan, director, product development for SessionM, a Mastercard company, explains why brands need to determine the best ways to understand and…
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Making curbside a critical component of the customer experience
Ram Venkataraman , chief product and technology officer at Kibo, says buy online-pickup curbside should not be viewed as a niche trend to sustain retail during…
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NCR leads global retail POS market, reveals research
December 30, 2020
NCR Corp. is the leading global retail point of sale software provider, according to data from research and consulting firm RBR's Global POS Software 202…
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China doubles its share of the global luxury market
December 30, 2020
Thanks to millennial and Gen Z shoppers, China has doubled its overall share of the global luxury market in 2020 and is on track to become the largest in the…
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How groceries of any size can boost growth beyond COVID-19
Bagrat Sataryan, CEO, Local Express, lists out several attributes grocery and supermarket retailers need to incorporate into the online presence to achieve…
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The changing tide of retail CX
Carlos Zapatero, a business development executive at SYKES, explains how the events of 2020 accelerated a shift in retail customer experience to become more…
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Pet Supplies Plus acquiring Pet Valu stores, rebranding begins
December 29, 2020
Pet Supplies Plus is acquiring about 40 Pet Valu locations across several states and rebranding the stores as Pet Supplies Plus locations.
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Nearly half of UK retailers not ready for Brexit transition
December 29, 2020
A good number of U.K. e-commerce and omnichannel retailers are not adequately prepared for the end of the Brexit transition period this week despite the fact…
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Data: Omnichannel consumption up 50% during 2020
December 29, 2020
Omnichannel consumption in the U.S. spiked 50% during 2020 with nearly half of all consumer goods purchases completed via e-commerce, according to Nielsen…
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Omnivor, Nike launch 3D hologram product suite
December 28, 2020
Omnivor, which creates 3D holographic content, has launched two products, Holograms for Retail and Live Hologrphci Telepresence, with initial support from…
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Survey: Consumers hungry for messaging, conversational AI
December 28, 2020
A good majority, 85%, of worldwide consumers are on board with messaging brands, up from 65% last year, and 75% would spend more with brands that offer…
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6 mobile payment trends here to stay
Splitit CEO Brad Paterson shares the top six trends in mobile payment and mobile point of sale for the upcoming year.
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Crate and Barrel teams with Glympse on curbside pickup, kiosks
December 28, 2020
Crate and Barrel, a specialty retailer, is offering its customers an enhanced curbside pickup experience leveraging Glympse's communication platform, a mobile…
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FreedomPay teams with Kount on fraud prevention
December 24, 2020
FreedomPay, a commerce payments platform, has introduced an identity trust solution built into its data-driven commerce platform, according to a press release.
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Luxury apparel brand taps Vtex for online platform
December 24, 2020
This holiday season, St. Croix, a high-end men's luxury apparel brand, is doing business on an online platform built by Vtex.
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Winter is here: How retailers can tap digital tools to boost the customer experience
by Kevin Grauman — CEO, QLess, Inc
Kevin Grauma, CEO of QLess, explains how technology is helping ease the retail que in times of social distancing amid COVID-19. But writes that retailers need…
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Tampa deploying smart city kiosks downtown
December 23, 2020
The Tampa Downtown Partnership will install about 30 digital informational kiosks from IKE Smart City of Columbus, Ohio to provide information on local…
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