News & Media
Contactless ordering service launched at Chicago Midway Airport
January 11, 2021
If you're traveling to Chicago and get hungry, you're luck. The Chicago Department of Aviation along with Midway Partnership have launched, GoEatMDW, a mobile…
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Frontline retail preparedness will go a long way in 2021
by JD Dillon — Chief Learning Architect, Axonify
JD Dillon, chief learning architect, atAxonify, explains why retailers need to make sure the frontline workforce is equipped with the right mix of tools and…
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Ensuring customer satisfaction through AI
by Pat Shea — Editor, NetworldMedia
Artificial intelligence is getting lots of interest since the coronavirus pandemic hit. President and CEO of Rekor, Robert Berman, shares insight on a…
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Vector Capital acquires Mood Media, names new CEO
January 8, 2021
Malcolm McRoberts Vector Capital, a private equity firm, has acquired Mood Media, an in-store media solutions company, and named Malcolm McRoberts…
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Walgreens Boots Alliance taps Verizon Business as partner
January 8, 2021
Walgreens Boots Alliance is teaming with Verizon Business in a multi-year partnership to enhance the digital customer experience at more than 9,000 Walgreens…
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UK retailer taps Oracle tech for inventory enhancement
January 8, 2021
N Brown Group Plc, a U.K. digital retailer, is deploying Oracle technology solutions to improve inventory processes and decrease operational costs.
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Free webinar: What retail, grocers can learn from cannabis industry
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The cannabis industry has made huge strides when it comes to crafting a seamless, rewarding digital customer experience and presents a boat load of best…
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Luxury watch retailer creates virtual boutique experience
January 7, 2021
The Watches of Switzerland Group, a luxury watch retailer, now boasts a virtual boutique providing enhanced person service via Vee24 technology.
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Albertsons introduces contactless pickup locker in Chicago
January 7, 2021
Albertsons Companies has installed an automated and contactless grocery PickUp kiosk on a pilot basis, according to a press release. The kiosk, located at one…
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NCR tops SaaS retail provider list per IHL
January 7, 2021
NCR Corp., a leading provider of retail operations and management solutions was ranked among the top providers for the retail industry according to a Unified…
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Macy's closing 45 stores by mid 2021
January 7, 2021
Macy's will close 45 stores by mid year as part of a three-year store closing strategy that will shutter 125 locations in the next two years.
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How modern retailers can achieve success with AI chatbots
Christa Martin, a Chief Outsiders CMO, maps out how retailers should approach automation systems like consumer-facing chatbots and why the strategy should…
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Internet of Things market to reach $20B by 2030
January 6, 2021
The global IoT operating systems market will grow from $635 million to $20 billion by 2030, according to a report by Transparency Market Research.
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Coin Cloud deploys 1,250th kiosk
January 6, 2021
Coin Cloud, a digital currency machine company, has recently installed its 1,250th kiosk. This milestone for the company coincides with widespread digital…
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Toppan Printing tests facial scanning to improve cosmetics
January 6, 2021
Toppan Printing, a provider of touch display solutions, communication, security, packaging, décor materials and electronics solutions, is collaborating with…
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How a data strategy helps retailers survive holiday season and beyond
by Jamie Kiser
Jamie Kiser, chief operating officer and chief customer officer at Talend, maps out why a data infrastructure is imperative to ensuring a positive retail…
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IBM, mimik team on AI workflow technology
January 5, 2021
Hybrid edge cloud provider mimic technology Inc. is teaming with IBM on an AI collaborative workflow solution that can help accelerate automation and digital…
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Inspiration, joy top consumer motivators
January 5, 2021
When it comes to retail engagement and response to marketing, consumers are all about inspiration, joy, hope and love.
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Crate and Barrel taps Glympse to boost curbside experience
January 5, 2021
Crate and Barrel is teaming up with Glympse, a day-of-service mobile communications platform, to boost curbside pickup.
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Farmstead expanding delivery to southern US
January 4, 2021
Online grocer Farmstead is expanding delivery service in the southern U.S., beginning with Nashville, Tennessee.
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