3 ways retailers must pivot in 2021

by Anthony Ng Monica

Anthony Ng Monica, CEO of Swogo, says the good news for retailers heading into the new year is that there are strategies to help the accelerated digital…

Self-checkout technology provider Zippin taps Aramark veteran Gary Jacobus as SVP

January 21, 2021

Gary Jacobus Zippin, a provider of checkout-free technologies for brick-and-mortar retail, has named veteran business development executive, Gary…

The direct impact in-location experiences have on a brand's objectives

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, explains why retailers should invest substantially in improving the in-location customer experience, particularly during…

Fleet Farm to leverage Engage3’s price-management solution

January 20, 2021

Fleet Farm, a Midwestern retail chain of merchandise and services, will leverage Engage3's cloud- and mobile-based price management solution to enable expanded…

Home Depot launches Perk Week

January 20, 2021

In a move to celebrate its Pro customers, Home Depot is running its first-ever Perk Week program this week.

It's prime time for retailers to grow an Amazon-level loyalty program

by Tom Caporaso — CEO, Clarus Commerce

Clarus Commerce CEO Tom Caporaso believes it's time for retailers to take advantage of the new membership economy.

Royal Farms, FNB team on ATM deployment effort

January 20, 2021

Royal Farms convenience stores will be home to First National Bank-branded Payment Alliant International ATMs given a partnership between the three companies.

Skykit unveils 4 product lines

January 19, 2021

Skykit, a cloud-based digital signage provider, has introduced four product lines to help companies return to work. These product lines include Skykit Beam…

Self-service enters new era; employees take on new importance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the recent Self-Service…

Walmart e-commerce leader leaving post

January 19, 2021

Marc Lore, who started Jet.com and became Walmart's e-commerce chief when the retailer bought his company in 2016, is leaving his role at the end of January.

Bridgestone taps Marko Ibrahim as retail operations president

January 19, 2021

Marko Ibrahim, who joined Bridgestone Americas in 2018, has been tapped to lead the company's Retail Operations division. He succeeds Joe Venezia, who's been…

Pandemic didn't deter holiday sales

January 19, 2021

The retail holiday sales in late 2020 hit an unexpected high point given a 8.3% spike compared to the previous year, according to the National Retail…

A glimpse into 2021 retail: The times they (will continue) a-changin'

As the wild and bumpy ride known as 2020 comes to a close, David Wilkinson, president and general manager, NCR Retail, takes a look at some of those changes…

NexTech AR sees $7.3M in business for Q4

January 18, 2021

NexTech AR Solutions Corp., an augmented and virtual reality solutions provider, announced it saw $7.3 million in booked business for the fourth quarter of…

Carousel Digital Signage delivers digital signage to TriOak Foods

January 18, 2021

TriOak Foods recently partnered with Carousel Digital Signage deployed digital signage across five locations in the Midwest to deliver employee messaging in…

Electronic Shelf Label market to reach $2.4B

January 18, 2021

The electronic shelf label market is expected to reach $2.4 billion by 2027, according to a report by Valuates Reports. It is also expected to grow at a…

QR code regains spotlight for remote bill pay

by John Minor

John Minor, chief product officer for PayNearMe, shares his knowledge and expertise on QR codes and why the often forgotten marketing tool is now one of the…

Homesourcing: A new customer care model for beyond the holidays

by Lance Rosenzweig

Support.com President and CEO Lance Rosenzweig explains why today's rapidly changing e-commerce landscape requires a flexible approach.

Using chat to engage and serve the retail customer

by Pat Shea — Editor, NetworldMedia

Hannes Van Rensburg, chief commercial officer for Clickatell's, offers insight on chat commerce and its potential impact on payments.

MedAvail installs self-serve pharmacy kiosks in Michigan

January 15, 2021

MedAvail Holdings Inc., a technology-enabled retail pharmacy company providing pharmacy services in Medicare-focused clinics, opened its hub pharmacy in…