News & Media
Indiana meat producer teams with QuickCollect Solutions on automated grocery pickup
December 23, 2020
Munsee Meats, a Muncie, Indiana meat provider, will allow customers to pick up their orders placed through the company's website at an "Automated Farmers…
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Zebra Technologies tabs Glory's Douglas Shipley
December 23, 2020
Douglas Shipley Zebra Technologies has named Douglas Shipley as senior OEM account manager for the North America OEM sales organization, according to…
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How retailers can remain competitive during the pandemic
Myles Kleeger, president and chief customer officer, Braze, believes the retail winners of the holiday season, and of the ongoing pandemic, are those using…
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NRF supports latest stimulus deal
December 22, 2020
In response to the passage of the Emergency Coronavirus Relief Act of 2020, a second round of support for businesses and citizens dealing with unprecedented…
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Big Y Foods selects NCR retail POS to integrate grocery, c-stores
December 22, 2020
Big Y Foods Inc., a New England supermarket chain, has selected NCR Corp's retail cloud-based point-of-sale platform to integrate its grocery and convenience…
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Dutch retailer taps NCR for self-checkout strategy
December 22, 2020
Jumbo Supermarkten, a Dutch-based retailer, is tapping NCR to deploy self-checkout at its more than 680 stores in Holland and Belgium.
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Lounge Underwear teams with Emarsys to gain customer insight
December 22, 2020
The women's underwear brand Lounge Underwear is partnering with omnichannel customer engagement provider Emarsys in an effort to get a deeper understanding of…
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Survey: Holiday returns, post-holiday spend will be robust
December 22, 2020
Consumers will be busy shopping as well as returning gifts once Christmas is over, with 92% of Americans participating in post-holiday purchases.
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Using customer insights to drive recovery in the pandemic: What 3 key steps do retailers need to follow?
by James Alty
James Alty, founder and managing director of Apteco, offers up three steps retailers can take in striving to rebound from the ongoing COVID-19 pandemic.
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Does biometric technology threaten consumer privacy?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As biometiric technology has grown, consumer privacy laws make it critical for self-service devices to comply with these requirements. A panel during the…
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China AI provider introduces mobile, self-service robot
December 21, 2020
Cheetah Mobile, a China-based provider of AI-driven robotic solutions, has introduced Fanbot, a mobile, self-service robot, according to a press release.
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Virus outbreak prompts Apple to shutter California stores, some UK locations
December 21, 2020
Apple Inc. is temporarily closing all 53 stores in California due to the ongoing COVID-19 pandemic as well as 16 U.K. locations.
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US shipping system crippled by online sales, snowstorms
December 21, 2020
The U.S. shipping system is fast becoming overwhelmed this holiday season due to three major factors: the surge of online shopping due to COVID-19, winter…
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How brands can thrive in the COVID-19 holiday shopping season
by John LeBaron
John LeBaron, CRO of Pattern, shares three recommendations for retailers aiming to make this holiday season a lucrative one.
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Why retailers should rethink the RFP process
by Tom Schoen — President, BTM Global
BTM Global CEO Tom Schoen explains that it may be time for retailers to revamp and rethink the RFP process, especially as many are embracing and deploying…
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Stratacache hires consumer experience veteran Erkki Rajamaki
December 18, 2020
Erkki Rajamaki Stratacache has named Erkki Rajamaki director of business development for Canada, a 13-year digital signage and consumer experience…
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Study: Automated prescription kiosk improves pickup rates
December 18, 2020
A University of California San Diego and UC Irvine study found that patients using an automated workplace kiosk had better prescription pickup rates than those…
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Purolator expands gift shipping self-serve kiosks in Toronto
December 18, 2020
Purolator, which installed its Quick Stop Kiosk that allows shoppers to buy gifts and ship them from a convenient location at the CF Toronto Eaton Cntre last…
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Using location data to create a more personalized in-store shopping experience
by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands
John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., shares insight on how retail leaders can close knowledge gaps when it comes to customers…
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How retailers can continue to ensure in-store shopping is worth the trip in 2021
by Chip Miller
Chip Miller, CEO at Miller Zell, writes that regardless of the surging COVID-19 pandemic consumers are still venturing out to their favorite brand or retailer…
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