Gap and Afterpay announce partnership

November 11, 2020

Afterpay has partnered with Gap Inc. to bring shoppers a flexible holiday spend. Consumers shopping Gap brands online can choose Afterpay at checkout and pay…

Women will continue shopping online well past COVID-19, claims study

November 10, 2020

The COVID-19 pandemic is driving more females to shop online given shutdowns and health concerns, and the behavior likely won't change much even when the…

New Balance aims to modernize customer experience with Aptos technology

November 10, 2020

Athletic leader New Balance will deploy Apotos cloud-based applications across its retail footprint in North America and Europe in a quest to modernize and…

Piggly Wiggly Midwest extends Mercatus partnership

November 10, 2020

Piggly Wiggly Midwest will continue its e-commere experience via the Mercatus Integrated Commerce platform as it has renewed its partnership with the…

CVS Health taps Karen Lynch as CEO, president

November 9, 2020

Karen S. Lynch, who serves as EVP at CVS Health and president at Aetna, will become CEO and president for CVS Health as of Feb. 1.

Planterra Foods deploys Alida platform to gain deeper customer insight

November 9, 2020

Plant-based protein startup Planerra Foods is tapping the Alida Sparq digital platform to gain deeper customer insight to drive customer-based decision making…

Black Friday will prove rewarding for UK retail revenue, claims research

November 9, 2020

A good majority of U.K.-based consumers (58%) will spend the same or more this Black Friday, according to Emarsys research, compared to Black Friday in 2019…

Why retailers must get creative with BOPIS to link physical, digital customer experiences

by DeAnn Campbell — Chief Strategy Officer, Hoobil8

DeAnn Campbell, who heads up retail strategy and insights at Harbor Retail, explains why as shopping patterns evolve and a broader range of customers become…

Visa shares how retailers can stop fraud from hurting the business

by Pat Shea — Editor, NetworldMedia

With holidays right around the corner, retailers are trying to capture customer spend earlier than Black Friday. Mike Lemberger, senior vice president and…

A look at the American retail payment revolution

by Chris Kronenthal — President + CTO, FreedomPay

Chris Kronenthal, president and CTO of FreedomPay, explains why digitization is here and here to stay when it comes to consumer payment and why it will…

Sam's Club teams with DoorDash for same-day pharmacy delivery

November 6, 2020

Sam's Club is partnering with delivery service DoorDash to offer members same-day pharmaceutical delivery from its 500-plus stores across 41 U.S. states.

Cyber Monday will beat Black Friday, reveals survey

November 6, 2020

When it comes to the busiest shopping day of the holiday season, one study claims the winner will be Cyber Monday, the Monday following Black Friday, and…

Black Friday goes bye-bye as retailers revamp holiday sales strategy

November 5, 2020

Black Friday is no longer in play with retailers as the infamous kick-off to holiday shopping just isn't doable or safe or even wanted by consumers this year…

Adobe: Online US sales will be a record-breaking $189B

November 5, 2020

It is music to U.S. retailers' ears: This holiday shopping season will be a record-breaker in terms of online sales as Adobe projects it will hit $189 billion.

Lowe's hiring on 20K staffers for holiday season

November 5, 2020

Home improvement retailer Lowe's Companies, Inc. is gearing up to hire on 20,000 associates to support customer demand this holiday season and is dedicating an…

To stem tide of e-commerce returns retailers need 3D, AR

by Rob Weaver

Rob Weaver, chief revenue officer for Vertebrae, offers insight on why more retailers than ever are turning to immersive commerce experiences that use…

Reality Interactive launches thermal scanner hub

November 5, 2020

Reality Interactive, a retail technology design firm and digital agency, has launched its Axsis thermal enabled digital hub, according to a press release. A…

Is your business ready to serve international customers this holiday season?

Craig Reed, senior vice president, global trade at Avalara, shares insight on how retailers can serve the customer base that is well beyond the domestic border.

Walmart lays off inventory robots, keeps humans

November 4, 2020

It seems robots don't beat humans when it comes to checking inventory on shelves.

New 'reality' for grocer segment: online shopping, deeper shopper expectations

November 4, 2020

The three top new realities facing the grocery industry are online orders, a larger customer base and increasing shopper expectations regarding grocery…