News & Media
Target puts reservations into play for holiday shoppers
October 27, 2020
Target customers anxious about COVID-19 and wanting a safer shopping experience can now make a reservation at the retailer's location.
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Home Depot launches holiday deals well before Black Friday
October 27, 2020
Holiday sales are in full swing, well before Black Friday, at home improvement retailer The Home Depot.
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How Brooks Running overcame fraud and boosted customer experience
by Rich Stuppy, Rich Stuppy
Rich Stuppy, chief customer experience officer at Kount, shares how running sneaker retailer Brooks Running dealt with fraud and improved the customer…
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5 things for marketers to be thankful for this holiday
by Anne-Marie Schaffer — EVP, GM, Merkle Inc.
Anne-Marie Schaffer, EVP, general manager of retail and consumer goods, auto and mobility for Merkle, shares insight on new solutions and approaches retail…
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KFC's fire log available at Walmart this holiday season
October 26, 2020
For those who love the smell of fried chicken coming from a fire pit or fireplace, it's time to hit Walmart.
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Gap shuttering lots of mall-based locations
October 26, 2020
Gap will close 220 stores, many housed in mall centers, within the next four years.
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Nope, Virginia, no Santa at Macy's this holiday
October 26, 2020
The COVID-19 pandemic is prompting the elimination of a longstanding tradition this holiday season — the opportunity to sit on Santa's lap at Macy's.
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Preparing for the new Next: Building confidence and resiliency
by Antony Wildey — VICE PRESIDENT OF GLOBAL SALES CONSULTING, Oracle
Antony Wildey, vice president, global sales consulting, Oracle Retail, explains that with the reopening of retail, the role of the store and the associates…
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Albertsons introduces contactless payment for easy checkout
October 22, 2020
Albertsons Companies Inc. has introduced Albertsons Pay, a contactless checkout experience available through its just for U loyalty app. Albertsons Pay…
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Prepango to offer travel items via vending machines at Greenville/Spartanburg airport
October 22, 2020
Prepango LLC., an operator of vending machines that carry travel items, will offer travel items produced by brand retailers. in high traffic areas of Concourse…
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Iowa meat shop uses vending to offer 24/7 service
October 22, 2020
S&S Meats & Spirits in Osage, Iowa, has made its smoked and fresh products available 24/7 by offering a vending machine, according to a kchanews.com…
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Can self-service kiosks offer support in today’s retail conditions?
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
One day the pandemic will be a memory, but as with most historical events, it’ll leave a wake of change in its path. For retail, this may mean a new lineup of…
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MishiPay introduces mobile self-checkout solution for retail
October 21, 2020
MishiPay, a London-based provider of self-checkout technology, allows customers to scan items in a store using their smartphone and pay with a variety of…
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Civil rights groups press NBA to ban facial recognition at arenas
October 21, 2020
Days after the close of the 2020 baskteball season, civil rights groups are launching a campaign to pressure the NBA to protect fans, players and staff by…
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Ocean Outdoor rebrands retail tech subsidiary to Ocean MediaTech
October 20, 2020
Ocean Outdoor, a DOOH media owner, has rebranded its retail technology subsidiary ACM Retail Tech to Ocean MediaTech. This is part of an effort to expand its…
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Earlier holiday shopping will result in more spend, claims research
October 20, 2020
Consumers are shopping for holiday gifts earlier than ever and a Savings.com survey predicts the activity will lead to the biggest and longest holiday sales…
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COVD-19 drives greater customer conversational commerce
October 19, 2020
Given shutdowns and social distancing due to the ongoing coronavirus, consumers are engaging in more ways than ever with retail businesses, beauty salons and…
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Most Americans struggling financially, claims survey
October 19, 2020
As if the coronavirus and shaky economy isn't enough to worry retailers, now they're facing the fact that 70% of Americans are struggling to make ends meet.
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Holiday shopping during a pandemic: Trends and transitions
by Audwin Cash — SVP, Atrius Enterprise Solutions
Audwin Cash, SVP enterprise solutions, Atrius, Acuity Brands, explains why consumers, while emphatically embracing online retail, also want a comprehensive…
read nowRetailers warm to pickup lockers during pandemic
October 16, 2020
Eighty-three percent of retailers using automated pick-up locker solutions cite improved efficiency, according to a survey by Package Concierge, a provider of…
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