Diebold Nixdorf retail expert: It's time to give customers their time back

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…

Wegmans starts limiting customer activity in stores

April 14, 2020

In light of the ongoing COVID-19 pandemic Wegmans has begun reducing consumer occupancy and limiting how many customers can be in a store at a given time.

Amazon hiring on once again to handle pandemic's online shopping surge

April 14, 2020

The online shopping surge due to the ongoing COVID-19 pandemic is driving Amazon to hire on another 75,000 employees less than a month after it announced it…

Amazon sellers get green light to send any kind of item to Amazon warehouses

April 14, 2020

One month after banning what its sellers could send to its warehouses Amazon has reversed course.

Online tactics to revive brick-and-mortar in a post-pandemic economy

by Marcel Hollerbach — CMO, Productsup

As COVID-19 rages on, Marcel Hollerbach, CMO at Productsup, explains that at some point, social distancing will end and consumers will once again fill retail…

How next generation cloud platforms help retail thrive

by Igor Debatur — CEO & co-founder, Uploadcare

Igor Debatur, CEO and co-founder at Uploadcare, explains how next-generation cloud platforms empower retailers to adapt their content delivery to users…

Family fun center closes permanently due to coronavirus pandemic

April 13, 2020

Shakers Fun Centre in Calgary, Canada, has closed permanently due to coronavirus risks, according to a CTV News report.

American Express assists retailers amid COVID-19

April 13, 2020

American Express is undertaking a series of measures to help employees, cardholders and merchants get through the COVID-19 pandemic both from a financial and…

Fed's Main Street Lending program could provide $600B for business loans

April 10, 2020

As the coronavirus pandemic continues, the Federal Reserve released its plans to provide an additional $2.3 trillion in loans to help to support households and…

Klarna shows COVID-19 related shift in purchases toward health, beauty

April 10, 2020

Demand for real-time payments rises amid COVID-19 pressure

by David Jones — Editor, Networld Media Group

The economic fallout of COVID-19 is increasing demand for real-time payments as retail revenue sources are drying up and consumers and businesses face…

Dick's Sporting Goods furloughing workers in light of COVID-19 pandemic

April 10, 2020

The latest retailer to reduce staff as the coronavirus continues to wreck havoc on the economy is Dick's Sporting Goods.

Perch closes on $8M funding round

April 10, 2020

Perch, a commerce company that acquires and operates Amazon fulfillment businesses, has closed on $8 million in funding in a round led by Spark Capital.

Amazon suspends shipping non-Amazon goods

April 10, 2020

The continuing coronavirus pandemic, which has disrupted supply chains around the world, is prompting Amazon to temporarily suspend shipping of non-Amazon…

Panera launches grocery service

April 9, 2020

Panera customers can now add a few groceries to coffee orders thanks to the launch of Panera Grocery. 

How retailers can add the human touch to digital transformation

by Samuel Mueller — CEO, Scandit

Samuel Mueller, CEO and co-founder of Scandit, explains how blending digital and physical worlds can bring e-commerce directly into the shopping aisle, with…

Vancouver family fun center deploys cashless tech

April 9, 2020

The fun center of the Uncle Buck's FishBowl & Grill restaurant, at a Bass Pro Shop in Vancouver, Canada, now boasts cashless technology. Four other centers…

Casey's General Store expands delivery, adds essential items

April 9, 2020

Casey's General Stores has expanded its DoorDash partnership to provide delivery to 579 locations, seven days a week, across the company's 16-state footprint…

COVID-19 fosters self-service innovation in China

April 8, 2020

While the coronavirus pandemic has hammered business activity worldwide, it has also fostered a wealth of self-service innovation. Nowhere is this more evident…

In the midst of COVID-19 don’t get mad, get smart

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell suggests retailers take a page from a small business in Georgia that is not only doing business but helping keep customers safe during the COVID-1…