News & Media
JCPenney slashing jobs, closing stores
July 16, 2020
As it begins to emerge from its Chapter 11 process begun in May, beleaguered retailer JCPenney is reportedly getting ready to cut 1,000 jobs and close 15…
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NRF: Time for nationwide mask policy
July 16, 2020
As a growing number of retailers, from Walmart to Costco to Best Buy, initiate face mask mandates for shoppers, the National Retail Federation is calling on…
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5 ways retailers must evolve for a post-Covid world
by Amanda Glasgow — Creative Director, EMEA, Appnovation
Amanda Glasgow, creative director, EMEA, for Appnovation, explores how retailers can respond to the massive changes in consumer behaviour throughout the…
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Envisioning a more resilient retail landscape with more choices than ever
by Greg Khan
Greg Kahn, president and CEO of the Internet of Things Consortium, shares insight on how major brands are wasting no time to launch new technology and take new…
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Amazon launching smart shopping carts that eliminate checkout line
July 14, 2020
Amazon is advancing its contactless and cashierless shopping experience with a smart shopping cart, called a Dash Cart, that lets shoppers avoid the checkout…
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Bbot raises $3M to drive contactless dining platform forward
July 14, 2020
Bbot Inc., a restaurant and hospitality startup focused on simplifying and improving order and pay processes, has raised $3 million in a seed funding round led…
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AfterPay to offer Apple Pay, Google Pay at US retailers
July 14, 2020
AfterPay, an Australia-based mobile app that offers 'Buy Now, Pay Later' installment options in key international markets, said it will begin offering Apple…
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ACI Worldwide says global e-commerce up 28% in June
July 14, 2020
Global e-commerce sales rose 28% in June, according to ACI Worldwide, marking the largest year-over-year increase since the beginning of the COVID-19 outbreak.
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User-generated content paves the way for new brand marketing campaigns
by Suzin Wold — SVP Marketing, Bazaarvoice
Suzin Wold, senior vice president of marketing at Bazaarvoice, shares insight on why using user generated content in a retailer's social and advertising…
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New York's Hamptons gets a luxury fashion pop-up
July 14, 2020
Iconic fashion brand Giorgio Armani has launched a pop-up experience in East Hampton, New York.
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New York & Co. parent files for bankruptcy
July 14, 2020
RTW Retailwinds Inc., parent company of New York & Co., is reportedly considering shuttering all its stores as part of a bankruptcy action initiated this…
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BrightSign powers digital signage at Hong Kong experiential landmark
July 13, 2020
K11 MUSEA, a experiential landmark in Hong Kong's Victoria Dockside art and cultural district, recently deployed seven LED video walls as well as circular LCD…
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Don't expect coin change at Kroger
July 13, 2020
Grocer Kroger won't be doling out any change to cash paying customers citing a coin shortage.
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Aramark opens automated c-store in Southern California
July 13, 2020
Aramark has opened an autonomous convenience store called QuickEats Close Convenience in an apartment community called Nineteen01 in Santa Ana, California…
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Live webinar: Assessing COVID-19 impact on customer interaction, satisfaction
July 13, 2020
A live webinar on July 16 will explore how COVID-19 is impacting customer satisfaction and the way they perceive and interact with a preferred financial…
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7 ways to prepare your brand for the post-crisis world
by Bruce Levinson — Client Partner, SGK
Bruce Levinson, client partner at SGK, explains why retailers and brands should be listening intently to new consumer attitudes and deciphering emerging…
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Immersive commerce leads retail’s jump to light speed
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, believes brands at the forefront of innovation now will be poised to recover faster in the months to come.
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Capgemini digital retail leader shares dos, don'ts and workforce management tips
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…
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Brooks Brothers files for bankruptcy, closing stores
July 10, 2020
Brooks Brothers, which is already shuttering 50 stores due to the ongoing COVID-19 pandemic, filed for bankruptcy this week.
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Online consumer behavior differs among generations
July 10, 2020
Online shopping during the ongoing coronavirus pandemic reveals different shopping behaviors by different generations of consumers, according to a PFS and…
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