U-Haul launches mobile self-checkout amid COVID-19

April 20, 2020

U-Haul has launched self-checkout technology, called U-Haul Scan & Go,  at all of its U.S. and Canadian locations.

How field research can help retailers reach untapped sales opportunities

by Chris Hubble — CEO, Bastion db5

Chris Hubble, CEO at Bastion db5, explains how field research can give retailers insights into customer pain points, what they need to solve their problems…

Walmart, Sam's Club workers donning face masks in light of COVID-19

April 20, 2020

In an effort to keep employees and customers safe in light of the ongoing coronavirus pandemic, mega retailer Walmart, and its subsidiary wholesale business…

Experts: It's time to go dark at big supermarket chains given COVID-19 spread

April 20, 2020

As the coronavirus pandemic continues to sicken and kill thousands across the U.S., one union group believes it's time to crack down on behavior in…

Michael's deploys contactless same-day delivery in wake of COVID-19

April 20, 2020

Arts and crafts retailer Michael's is offering contactless same-day delivery options at select store locations and the strategy goes way behind just expanding…

Podcast episode 10: How can digital signage help retailers?

In today's episode of the Digital Signage Today podcast, Bradley Cooper, editor of Digital Signage Today, spoke with Kelly Harlin, analytics platform…

Will COVID-19 change consumer buying habits long term?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The COVID-19 outbreak has already shifted consumer buying habits to self-service.

Signal to noise: Connecting with customers in times of crisis

by Matt Ramerman — President, Sinch Engage

Matt Ramerman, president, Sinch Engage, explains why success in this new paradigm (COVID-19) means finding a way to cut through the noise to sustain meaningful…

Italy's fashion retailers recovering from COVID-19 impact

April 17, 2020

Italian fashion retailers may be over the worst in regard to the COVID-19 pandemic that essentially shut down pretty much all retail business in the country…

SBA runs out of COVID-19 relief money; lawmakers fight over refunding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Two Small Business Administration programs designed to help businesses weather the pandemic — the Paycheck Protection Program and the Economic Injury Disaster…

Top emerging technologies transforming the retail experience

by Ed Durbin — Global Director of Retail Solutions, End-User Computing, VMware

Ed Durbin, global director of retail solutions, end-user computing, VMware, shares insight on how retailers that leverage emerging technologies like AR/VR, IoT…

Nebraska mall getting ready to reopen in wake of COVID-19

April 16, 2020

As government officials begin considering reopening parts of the U.S. as the coronavirus pandemic begins to recede in some states, one outlet mall isn't…

Walmart sets special pickup hours for COVID-19 high-risk consumers

April 16, 2020

In an effort to better support customers more vulnerable to COVID-19, the coronavirus, Walmart is setting specific pickup hours.

Apparel companies get sewing machine donation for COVID-19 mask manufacturing

April 16, 2020

Brother International Corp. is donating up to 100 industrial sewing machines to a coalition of apparel companies that are producing needed COVID-19 masks.

Best Buy furloughing over 50,000 workers

April 15, 2020

Best Buy, one of the few remaining retailers that hasn't had a workforce reduction since the advent of COVID-19, plans to furlough 51,000 hourly associates…

How AI is changing the face of modern web design for retailers

by Edward Coram James — Chief Executive, Go Up Ltd

Edward Coram James, a UX design professional and the CEO and co-founder of Go Up Ltd, shars insight on how web design plays an important role for the…

Colorado expands vehicle license renewal kiosks

April 15, 2020

Residents in El Paso County, Colorado are now able to renew their license plates at a self-service kiosk inside five King Soopers stores, according to a press…

COVID-19 fosters self-service innovation in China

April 15, 2020

While the coronavirus pandemic has hammered business activity worldwide, it has also fostered a wealth of self-service innovation. Nowhere is this more evident…

How To: Protect your family entertainment center and customers from COVID-19

by Sara Paz

Family entertainment centers can keep guests safe from COVID-19 by following some common sense practices, such as removing cash and card payment, requiring…

How to enhance customer service with a consultative approach

by Andrea Grodnitzky — Chief Marketing Officer, Richardson

Andrea Grodnitzky, chief marketing officer at Richardson, outlines on how teaching your retail teams to take a consultative approach can boost the shopping…