News & Media
ADUSA donates $10M for COVID-19 relief
April 3, 2020
Ahold Delhaize USA, parent company of Food Lion, Giant Food, The Giant Company, Hannaford brands and Stop & Shop, is donating $10 million in funds for a…
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Office Depot launches same-day delivery
April 3, 2020
Office Depot Inc. is offering same-day delivery from about 1,100 Office /Depot and OfficeMax locations.
read nowMercato offers free grocery delivery to senior consumers
April 3, 2020
Online grocery e-commerce platform Mercato is eliminating delivery fees through the first week in May.for those 60 years or older.
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Performance Food Group partners with grocers during coronavirus pandemic
April 3, 2020
Performance Food Group Co., which owns Vistar, has established partnerships with grocery and retail companies to strengthen its business during the coronavirus…
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Why syndication is key for brands investing in immersive commerce
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, shares how a tech powerhouse is tapping web-based 3D and AR to develop and deliver innovative online content…
read nowBill.com waives fees, offers additional COVID-19 support for small retailers
April 2, 2020
Bill.com, a provider of cloud-based financial software for SMBs, is launching several measures to help companies deal with reduced revenue and other impacts…
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Traffic dips at Walmart, Costco, Target as COVID-19 pandemic expands
April 2, 2020
For the first time in weeks since the coronavirus began expanding in the U.S., consumer traffic at top retailers Walmart, Costco and Target has declined.
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J.C. Penney furloughing most hourly workers starting today
April 2, 2020
Retailer J.C. Penney Co. Inc will furlough most of its hourly staff as of today, April 2, the same date it hoped to reopen stores it temporarily closed in…
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Marriott data breach involves up to 5.2M frequent guests
April 1, 2020
Marriott International Inc. is contacting up to 5.2 million guests regarding a data breach, the company's second major incident since 2018.
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3 messages from ICXA's new director
by David Drain — SVP Events, Networld Media Group
David Drain, SVP of events for Networld Media Group, is also serving as the director of the Interactive Customer Experience Association.
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Experts offer retailers guidance on SBA loans
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Small Business Administration has various loans for retailers in need of financial help to survive the coronavirus epidemic. Experts shed some light on the…
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Customer loyalty starts with getting the retail website right
by Tara Bartley — Industry Marketing, Akamai
Tara Bartley, senior manager, industry marketing at Akamai, shares insight on how retailers can do better when it comes to attracting new customers and keeping…
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Best Buy in contactless service mode
April 1, 2020
In an effort to keep employees and customers safe as the coronavirus pandemic rages on, electronic giant Best Buy has implemented contactless curbside service…
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Kohl's extends temporary closure timeframe in light of COVID-19
April 1, 2020
Calling it "unprecedented times," Kohl's is extending the timeframe of its temporary store closures given the ongoing and expanding COVID-19 outbreak in the…
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Walmart checking workers' temperature before shifts
April 1, 2020
In an effort to stem the ongoing and expanding COVID-19 pandemic, Walmart is taking workers' temperatures at stores and warehouses. Anyone with a temperature…
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3 ways retailers can stay afloat with digital signage during COVID-19 outbreak
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Digital signage can help out during these trying times, such as the current coronavirus pandemic, by allowing retailers to stay in touch with their customers…
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COVID-19: How retailers can overcome the challenges of a pandemic
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mike Rittler, head of retail card services at TD Bank, shares insight on what the coronavirus event is doing to the small and large retailer and how businesses…
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The real reason customers leave (and how to stop them)
by Glyn Luckett — Commercial Director, TTi Global a Division of GP Strategies
Glyn Luckett, commercial director, TTi Global Research, a division of GP Strategies, believes the key to revealing and understanding exactly what makes your…
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H&M donates protective equipment to COVID-19 fund
March 31, 2020
Retailer H&M is donating $500,000 to the COVID-19 Solidarity Response Fund, an effort launched in early March by the UN Foundation, Swiss Philanthropy…
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Amazon Prime delivery experiencing big delays due to COVID-19
March 31, 2020
What once was overnight or even a one-day delivery wait for Amazon Prime members is now weeks to a month due to the impact of COVID-19.
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