News & Media
Consumer spending solid this holiday season
January 2, 2025
Retail sales in the U.S., not including automotive sales, increased 3.8% between November 1 and Dec. 24 compared to the same time frame in 2023.
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Retail, tech experts share AI predictions for 2025
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail, brand and technology leaders offer up what they expect AI will be doing in terms of retail customer experience in 2025.
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Fabletics taps Klarna for more payment options
December 31, 2024
Fashion membership retailer Fabletics is teaming with Klarna, an AI-powered payments network, to provide customers more payment options.
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Home Depot, Lowe’s keep category leadership spots
December 30, 2024
Home Depot and Lowe's maintained their leadership spots in the home improvement sector, capturing an average of 28% and 19%, respectively, of consumer spend…
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AI boosts online grocery revenue by 8%, claims data
December 30, 2024
Artificial intelligence technology powering retail strategies in the grocery sector offers an 8% growth opportunity and can convert single-channel shoppers…
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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
by Daniel Brown — Editor, Networld Media Group
Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…
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CVS Health pharmacies offers free deposits via Varo Bank
December 27, 2024
CVS Health, in collaboration with digital charter bank Varo Bank and Green Dot Corp., is providing customers a cash deposit option with no fees.
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Ulta Beauty taps Glamlab app for virtual hairstyle experience
December 27, 2024
Ulta Beauty is using an AI app, Glamlab Hair Try On, to provide shoppers a virtual hair style experience before committing to a change in hair style or color.
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Save A Lot teams with Fabric, Uber for automated grocery delivery
December 26, 2024
Discount grocery chain Save A Lot has partnered with Uber and a robotic storage system from Fabric to attain on-demand online order processing and supply chain…
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How to keep holiday shoppers coming back in 2025
by Charlie Casey — CEO and Co-Founder, LoyaltyLion
By focusing on customer retention through strategies like personalized communication, exclusive perks, free shipping, and referral programs, you can turn…
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Consumer behavior, JCPenney transformation, Home Depot's vision lead top most-read articles in 2024
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Here are the top four most read articles in 2024.
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The Fresh Market, VusionGroup team up on digital signage, inventory management
December 23, 2024
The Fresh Market, a grocery brand, is planning to roll out Vusion 360 digital technology solutions at its physical locations.
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Best Buy, Target join list of retailers leveraging AI to help shoppers
December 23, 2024
Best Buy and Target are the latest retailers leaning into AI to help holiday shoppers, using generative AI to help shoppers decide on gift ideas via text…
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Voice AI leads AI race, bringing opportunities, challenges
by Daniel Brown — Editor, Networld Media Group
At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…
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Out of stock experience big factor in abandoned online carts
December 20, 2024
Two-thirds of consumers will leave an e-commerce site or store and shop from another retailer when an item they are looking to purchase is out of stock.
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Greg Finchum named Food Lion president
December 20, 2024
Greg Finchum, who now serves as EVP, retail operations for Food Lion, will take on the role of president in May 2025.
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More holiday shoppers hitting physical retail stores this year
December 19, 2024
Shoppers are hitting brick-and-mortar stores more this year despite a cutback in post-election season spending, according to a First Insight survey.
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Seamless shopping: How retail brands can master omnichannel, enhance customer journeys
by Piper Donnelly — Account Director, Awin
Consumers expect a seamless integration of online shopping and brick-and-mortar experiences. This evolution has made omnichannel strategies not just…
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e.l.f. Cosmetics launches luxury digital shopping experience
December 19, 2024
e.l.f. Cosmetics has launched a Virtual Luxe Lounge, a digital immersive shopping experience that features a speakeasy-themed 3-D environment for shopping this…
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Franklin Instore debuting Elo-powered digital merchandising platform
December 18, 2024
Franklin Instore is debuting its Elo-powered Instore Digital + Merchandising Ecosystem at the upcoming National Retail Federation event in Jan. 2025.
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