Tips for turning a browsing shopper into a buying shopper

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Mobile technology strategy, whether it's launching an app or initiating a coupon program, is a bit trickier for some retailers due to regulatory oversight. Yet…

Filling big shoes with square feet: What Dollar General-Wal-Mart deal means

by Bryan Pearson — President, LoyaltyOne

While Wal-Mart, Target and other chains test ways to maneuver into smaller footprints, other retailers benefit from their missteps.

Amazon fulfillment center opening in Monee, Illinois

August 31, 2016

Amazon.com will open a new fulfillment center in Monee, Ill., a more than 850,000-square-foot facility where workers will pick, pack and ship small items such…

Mood Media debuts consumer playlist interaction feature

August 31, 2016

Mood Media is providing retail customers the opportunity to have a say in the in-store music experience via a virtual remote control.

Sionic Mobile, home services site collaborate on new service

August 31, 2016

Nationwide home service network, YourHome1Source.com, is partnering with Sionic Mobile on a new YourHomeSavings app which promises to provide home buyers and…

Target CMO Jeff Jones takes leave for Uber president role

August 30, 2016

In what is clearly not a great time for a retailer to lose a top EVP, Target CMO Jeff Jones is leaving his executive leadership role to take on the job of…

Dunkin' Donuts, Pita Pit share tips for driving mobile app adoption, use

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.

New leadership moves at Scala

August 30, 2016

There is a new leadership board at Scala, which is now a Stratacache company.

Best Buy heading into big sales seasons with ecommerce confidence

August 30, 2016

Best Buy is gearing up for the holiday season with confidence, given some robust sales achievements.

Two Tap expands options to help retailers sell on global scale

August 30, 2016

A new service from Two Tap, called Two Tap Crossborder, lets consumers outside of the U.S. order from American retailers with as much ease as if they were…

Square teams with TouchBistro, Vend users to process payments

August 29, 2016

Square has announced integrations with TouchBistro and Vend to give merchants who use those systems the ability to process payments with Square, according to a…

3 ways to ensure a loyalty program pays off

Retailers need to be convenient, responsive and memorable. At every touchpoint, we should strive to answer the question "how is this helping shoppers out?"

IoT remains early stage tech in boosting customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Defining Internet of Things as intelligent interaction between humans and things to exchange information is easy enough, but assessing how and where IoT is…

Sears' financial stumbles lead to CEO cash infusion.

August 26, 2016

The latest financial news for struggling retailer Sears isn't good and the retailer is hoping its top chief can keep things stable as it aims to sell real…

Amazon expands fulfillment strategy in Texas

August 26, 2016

Amazon is getting ready to debut its eighth Texas-based fulfillment center, this one to open in Coppell.

Wal-Mart Pay doesn't need loyalty and that's ok

by Will Hernandez — Editor, NetWorld Media Group

Is a loyalty program really what consumers need to use mobile payments and mobile wallets?

Amazon, Great Clips share advice for developing a best-in-class mobile experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

When it comes to creating a best-in-class mobile experience for the retail consumer it’s about testing and learning, adjusting to new form factors and tapping…

Office Depot CEO departing the helm early next year

August 24, 2016

Office Depot CEO Roland Smith will leave his role come the first quarter of next year but will remain as board chairman, according to a Sun Sentinel news…

Action sports retailer taps cloud system to boost customer experience

August 24, 2016

Active Ride Shop is using a cloud-based engagement technology for mobile point of sale, merchandising, customer relationship management and sale audit in a…

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.