News & Media
Diamonds and data: The modern retailer's guide to customer engagement
by Nick Gurney — General Manager, Rain Retail Software
As retailers witness growth, propelled by emerging trends and a shifting landscape, they face the need to adapt and innovate.
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Georgia Kroger now home to vehicle registration kiosk
May 31, 2024
The Union Grove Kroger grocery store in Henry County, Georgia, has installed a motor vehicle registration kiosk in partnership with ITI Technologies, according…
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Levi’s opens Bengaluru, India store
May 30, 2024
Levi's has opened a store in the Nexus Mall, in Bengaluru, India.
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Amazon debuts lower grocery delivery subscriptions
May 30, 2024
Amazon has introduced a lower cost unlimited grocery delivery subscription of $9.99 a month for Prime members and customers and $4.99 per month for low-income…
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Newegg launches customer membership program
May 29, 2024
Newegg, an electronic e-commerce retailer, has launched Newegg+, a free customer membership program offering free shipping, first access to new products and…
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Amazon drone service flying into Phoenix area
May 29, 2024
Amazon customers in West Valley Phoenix metro area will have the option of drone delivery service later this year.
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Woof Gang Bakery & Grooming expands in the Midwest
May 28, 2024
Woof Gang Bakery & Grooming, a pet care brand, has opened its first location in Illinois, in Naperville. As part of its expantion into the Midwest. The…
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Walmart, Pawp team on telehealth pet service
May 28, 2024
Walmart's Walmart+ membership program is launching a pet telehealth benefit in collaboration with Pawp that will around the clock virtual access to…
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Don’t silo your customer experience: 3 tips for utilizing digital engagement tools
by Shekar Raman — CEO and Co-Founder, Birdzi
As the retail industry races to implement the latest digital engagement tools, it’s easy to lose sight of the entire customer experience.
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At Monster Mini Golf customer experience is all about fun
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
At Monster Mini Golf customers find fun no matter what their age as the entertainment center provides experiences for the entire family. CEO Chris King will be…
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Target Q1 earnings reflect digital sales growth
May 24, 2024
Retailer Target saw digital comparable sales growth of 1.4% for its first fiscal quarter of 2024, though comparable sales declined 3.7%.
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Delivery should be priority for e-commerce retailers
May 23, 2024
The right delivery choices and order tracking features matter more to new and loyal e-commerce shoppers than loyalty programs, perks and payment options. In…
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Thriving in the new e-commerce landscape: 4 trends shaping customer experience
by Chris Timmer — Chief Executive Officer, Linnworks
Retailers are collaboratively working with sellers to strategically target specific buyers across websites and channels. This involves a coordinated effort to…
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Millennials are the biggest spenders
May 23, 2024
Millennials outspend Gen Z, Gen X and Baby Boomers by more than 30%, according to a Global Voices survey from ESW, a DTC e-commerce company.
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Hospitality loyalty rewards portfolios expanding
May 22, 2024
Hotels are expanding the opportunities available to loyalty members, likely in response to increased competition and desire to grow direct bookings and capture…
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Save A Lot making customers happy, employees not so much
May 22, 2024
When it comes to the biggest difference between customer satisfaction and employee satisfaction, the top scorer is Save A Lot, according to Glassdoor and the…
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Consumer confidence takes a dip in April
May 21, 2024
Consumer confidence dipped in April due and factors included job market discomfort, and consumers ability to make ends meet, according to the Numerator…
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Target drops prices on thousands of products
May 21, 2024
Target is lowering regular prices on about 5,000 frequently shopped items over the course of this summer.
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The untapped power of checkout: 5 things retailers didn’t know checkout can do
by Peter Karpas — CEO, Bold Commerce
Just because checkout is the last step of the shopping journey doesn’t mean it should be stripped of all its potential to drive revenue and profitability.
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Rewards, loyalty points matter to travelers
May 20, 2024
A hefty number of American travelers, 76%, can't imagine taking a trip without using rewards or loyalty program points.
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