Study finds 330 million payment cards 'in the clear'

March 24, 2015

More than 6 in 10 businesses store unencrypted cardholder data, SecurityMetrics says.

The weak link in Apple Pay's security chain

Crooks have been using a surprisingly low-tech tactic to worm their way around Apple Pay's tokenization and biometric safeguards.

Survey says nearly half of product manufacturers implementing item-level RFID

March 23, 2015

For retailers, RFID provides greater than 95-percent inventory accuracy, improved sales, decreased out-of-stocks, increased margins and expedited returns…

Making a 'lovemark': How Coke and Burberry derive devotion digitally

by Bryan Pearson — President, LoyaltyOne

If colas and coats can claim one thing in common it is this: Two of the best-known makers of each are trying to transform the historic into meteoric through…

Amex pushes forward major retail rewards initiative

March 20, 2015

AT&T, ExxonMobil, Macy's, Nationwide, Rite Aid, Direct Energy and Hulu will be initial partners.

Intel lists job opening for cryptocurrency researcher

by Bradley Cooper — Editor, Connect Media

March 19, 2015

International developer Intel appears to be engaging the world of cryptocurrency with a job listing for a cryptocurrency researcher. According to the job…

Amazon offering one-hour delivery in Baltimore, Miami

March 19, 2015

According to the company, the Prime Now service will be available to Baltimore and Miami subscribers from 8 a.m. to 10 p.m., seven days a week.

Target adds one-year return policy

March 18, 2015

The retailer also rolled out a one-year return guarantee for guests using Target's baby, college or wedding Gift Registry.

Your employees are your brand

by Ron Zamir — President and CEO, Allen Communication

There is a direct tie to loyalty and retention between how companies treat their employees and how they treat their customers.

PetSmart and Amazon.com earn top customer experience ratings

March 16, 2015

PetSmart and Amazon.com deliver the best customer experience in the retail industry, according to the 2015 Temkin Experience Ratings, an annual ranking of…

Visa hits the road

March 16, 2015

The card giant has embarked on a nationwide tour to explain how and why businesses should prepare to accept chip transactions.

QuickBooks Online now integrating with Bigcommerce

March 13, 2015

The direct integration is first available to Bigcommerce merchants, and will automatically update and transfer invoices, expenses and other financial data.

Walmart highlighting women-owned brands with logo program

March 13, 2015

The products will be sold in all Walmart stores nationwide and will have a prominent presence on a dedicated section of the retailer's website.

Are your fans mad about your brand?

by Pat Bakey — General Manager Consumer Industries, SAP

With March Madness upon us, here's how retailers can learn from sporting fanatics.

GameStop buying customer gift cards issued by other retailers

March 11, 2015

More than 90 retail branded gift cards are accepted, including Barnes & Noble, Gap, JCPenney and Target.

Edgecase debuts visual shopping for mobile

March 11, 2015

Retailers can now let shoppers tap and swipe their way to a more relevant selection of products to drive new levels of engagement, all within the mobile…

The two types of retail leaders

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

What did your employees personally focus on yesterday to accelerate sales growth? Does each employee know what his or her next level of performance is?

Apple Watch aims to alter payment and shopping experience

by Will Hernandez — Editor, NetWorld Media Group

Apple revealed new details about its latest device as the wearable market received a major shot in the arm Monday.

Study says online shoppers want more flexibility

March 9, 2015

Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options…

Jirafe announces predictive commerce intelligence platform Insight

March 6, 2015

With the release, online merchants can get answers about their customer, marketing, and merchandising data and take action on what they learn in seconds.