News & Media
MTA pilots digital signage shopping on Amazon in NYC subways
November 26, 2014
Just in time for the holiday shopping season, New York City MTA's "On the Go" digital signage information kiosks will showcase transactional Amazon.com ads to…
read nowTwitter set to test card-linked offers
November 26, 2014
Social network also is still testing a Buy button as it enhances position as an e-commerce portal.
read now
#GivingTuesday: Do we need another holiday this season?
by Chris Petersen — Owner, IMS
Another holiday concocted to get us to buy more gifts? On the contrary, this special day is a simple idea that can become one of your most important traditions…
read now
Survey names 'naughty,' 'nice' online retailers when it comes to security
by James Bickers — Editor, Networld Alliance
Criteria for judgment included password requirements, personal information requested and how much effort they put into helping their customers follow good…
read nowSwirl releases results of retail beacon marketing campaigns
November 25, 2014
The Swirl platform is currently deployed at retailers throughout the U.S. and Canada, including Lord & Taylor, Hudson's Bay, Urban Outfitters, Alex & Ani…
read nowKPMG says payment security issues will impact holiday shopping
November 25, 2014
More than half of consumers are either unsure or not confident at all in the security of their personal information when shopping both in-store and online.
read nowMood Media, Shazam announce 'Shazam In-Store'
November 25, 2014
According to the companies, Shazam-In Store, part of Shazam's larger expansion strategy into consumer-facing environments, is integrated into the existing…
read nowSurvey: Online shoppers have become deal-hungry
November 25, 2014
Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact…
read nowSquare plans to accept Apple Pay
November 24, 2014
Founder Jack Dorsey says support will come in 2015.
read now
Webinar spells out five big mistakes retailers are making with mobile this year
by James Bickers — Editor, Networld Alliance
As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation…
read nowDeloitte releases pre-Thanksgiving survey results
November 24, 2014
Consumers still have a lot of shopping to do, and more than half will shop over Thanksgiving weekend.
read now
The key piece missing from Apple Pay
by Bryan Pearson — President, LoyaltyOne
Apple Pay diminishes the ability to track shopper behavior. This is among the reasons that some major retailers are not accepting it.
read nowStudy finds differences between men and women when it comes to impulse purchases
November 24, 2014
Nearly 90 percent of millennials said they had made an impulse purchase, compared to just 56 percent of seniors.
read nowMost consumers prefer gift cards to gifts, but many feel guilty asking for them
November 24, 2014
Survey finds 78 percent of consumers think gift cards make shopping easy, but one in three consumers feels guilty putting them on their wish lists.
read nowBlack Friday in-store shopping still tops, Cyber Monday actually draws one-third of consumers to physical stores
November 24, 2014
Younger consumers are the most likely to shop in physical stores Thanksgiving Thursday through Cyber Monday, with 25-34 year-olds most likely to shop in a…
read nowGlobalShop, IIDA announce partnership
November 21, 2014
IIDA will endorse, promote and act as Knowledge Partner for GlobalShop beginning next year at its annual retail design trade show and conference, March 24-2…
read nowLevelUp, Cardpool partner for gift card exchange program
November 21, 2014
Cardpool can enable LevelUp users to sell their unused and partially-used gift cards in exchange for LevelUp credits.
read nowUS smartphone owners want to use Apple Pay and Google Wallet
November 21, 2014
Survey found some 30 percent of respondents want to use the mobile wallets but are unsure where they're accepted.
read now6-year-olds with smartphones? That's what Ericsson predicts
November 21, 2014
Yes, you read that right. What's more, the mobile network provider predicts that units will exceed 6.1 billion by 2020.
read now
Shazam coming to 200 shopping malls
by Christopher Hall — w, t
The Shazam mobile app will now bring shoppers and advertisers even closer together at ground zero for the retail experience, the shopping mall, via digital…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
