Study: Consumers easily fooled by discounts, freebies

July 2, 2012

Math is hard; just ask the numerous shoppers who struggled with fractions in a study recently completed at the University of Minnesota's Carlson School of…

Vending kiosks providing retailers variety of solutions

From dispensing products to tracking consumer behavior, vending kiosks are the new go-to retail solution.

Riding the Marrakesh Express to the roots of retail

by Chris Petersen — Owner, IMS

ControlCase authorized to certify PCI Compliance

June 29, 2012

ControlCase, a PCI-compliance company headquartered in McLean, Va.,  recently received authorization to validate the full range of payment applications and…

Dick's launches retail catalog via app

June 29, 2012

Dick's Sporting Goods has released 2012 Football, a Digital Publishing Suite app for the iPad that is basically a retail catalog selling football cleats…

Retail trade organizations voice concern over health care ruling

June 29, 2012

Retail stocks deepened their loss on Thursday after the Supreme Court upheld President Barack Obama's health-care overhaul, according to Christine Pollack…

RCE Podcast episode 2: ACA upheld, nude grocery shopping and Obama's gift registry

June 29, 2012

The National Retail Federation reacted very strongly to yesterday's Supreme Court decision to uphold the legislation commonly known as "Obamacare," and our…

Four retailers who translated social media into revenue

Marketing pros give tips on what to do with all those fans and followers.

Google unveils 'Save-to-Wallet'

June 29, 2012

Internet search giant Google has unveiled a new "Save-To-Wallet" API for the Google Wallet at its I/O conference in San Francisco, according to NFCworld.com.

Virgin Mobile opening first retail stores

June 28, 2012

Sprint Nextel's Virgin Mobile, the pay-as-you-go carrier, is opening its first 10 retail stores tomorrow in Chicago, becoming the second U.S. prepaid service…

Practice customer experience management by focusing on the employee experience

by Kimberly Nasief — President, Measure Consumer Perspectives

Customer experience management can be directly linked to how the employees understand and view their workplace. It's easy to understand that if the employees…

Retail Top 100 2012, No. 65: Dollar Tree

June 28, 2012

Retail tech heats up to beat holiday shopping lockdown

by Christopher Hall — w, t

Behind-the-scenes prep for the holidays is underway, with digital signage and engagement tech on the upswing.

The high price of uncertainty

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Is uncertainty really stymieing growth? The leaders of Fortune 500 companies are sitting on trillions in cash awaiting clear indicators of where the economy is…

Retail Top 100 2012, No. 66: Ahold USA

June 27, 2012

New technology brings 'ease of online shopping' to brick-and-mortar stores

June 27, 2012

A new product to enable interactive cross-selling via iPads in retail stores is now available from software company LightSpeed. The solution will arm retailers…

MokiTouch creates Android kiosks with remote management

June 27, 2012

The trend of transforming tablets into kiosks and digital signs seems to be hotter than ever, a fact not lost on MokiMobility, a provider of cloud-based mobile…

Study: Self-checkout is here to stay

North America replaced western Europe as the largest region for self-checkout shipments in 2011.

Device cuts cost of running iPad POS solutions

June 27, 2012

Business owners can now run their iPad POS systems without additional Internet connection hardware or wiring with the launch of Revel Systems' new Router. The…

Customer Experience Councils: A tool for overcoming organizational silos

by Colin Shaw — Founder & CEO, Beyond Philosophy

We all know a lack of coordination between an organization's departments can be one of the key factors in causing a poor customer experience. As an end-to-end…