News & Media
Norwegian grocer debuts payment terminal fleet
April 11, 2024
Rema 1000, a subsidiary of the Reitan Group, is deploying a fleet of PAX Android A35 payment terminals that will allow the Norwegian grocer chain to accept…
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A new wave of grab and go checkouts on the rise in retail
by Jeff Dossett — Chief Revenue Officer, Impinj
Many retailers are turning to RAIN RFID-powered self-checkout which delivers increased automation and accuracy, along with speed and reduced customer-employee…
read nowPXG launches California flagship
April 10, 2024
PXG, a golf equipment and apparel retailer, has opened a flagship location in Huntington Beach California.
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Economy sturdy despite slow growth forecast
April 10, 2024
Despite predictions for slower growth in retail sales the economy remains sturdy, according to the National Retail Federation, and should continue to do well…
read nowDenim brand extends Tulip partnership for customer engagement strategy
April 9, 2024
Denim brand 7 For All Mankind is extending its partnership with Tulip, a cloud-based customer engagement platform provider, in its goals to deliver exceptional…
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Actor Kristen Wiig now Target’s ‘Target Lady’
April 9, 2024
Target has tapped actor Kristen Wiig as its 'Target Lady' for a national media campaign as it kicks off its Target Circle Week sales event happening April 7-13.
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How retailers can leverage the power of Gen AI to enhance the customer buying experience
by Tony Klimas — CEO and President, Horvath USA
Expect more retailers to accelerate investments in generative artificial intelligence and use the technology to strengthen customer relationships and more…
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Athlete’s Foot partners with LSU Tiger Flau’jae Johnson
April 8, 2024
The Athlete's Foot, an athletic-inspired lifestyle and streetwear retailer, has named LSU college basketball player Flau'jae Johnson as a brand ambassador.
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Negative experiences trigger most consumer feedback
April 8, 2024
Customers are more likely to provide feedback when expectations aren't met, if there is poor product or service quality and if an issue goes unresolved.
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Real time inventory accuracy rate not too high among retailers
April 5, 2024
When it comes to retail inventory, 68% of retailers report having an accurate view across their entire operations and just 4% report a 100% accuracy.
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Home Depot leads home improvement sector
April 5, 2024
As of the end of 2023, the top home improvement retailer was Home Depot, which captured 28.1% of home improvement spending.
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Costco requiring membership cards at outdoor food courts
April 4, 2024
Due to long lines of mostly non-members, Costco is reportedly requiring membership cards for those buying food from the wholesaler's outdoor food courts.
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Amazon switching Just Walk Out tech for cart tech
April 3, 2024
Amazon is pulling out its Just Walk Out cashierless technology in Amazon Fresh stores being revamped and will not be deploying the technology in new stores.
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Yesway convenience chain expanding in Oklahoma
April 3, 2024
Yesway, a convenience store chain, is expanding its footprint in Oklahoma.
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How personalization and digitalization can drive customer loyalty
by Edward Drax — CEO, Yocuda
Amidst the current cost of living crisis, U.K. shoppers have tightened their purse strings, presenting a formidable challenge for retailers to remain…
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Over half of shoppers view generative AI as boosting online experience
April 3, 2024
Over half of consumers, 58%, believe generative AI has already improved the online shopping experience, and 52% are likely to use gen AI tools to help with…
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Claire’s launches nationwide in Walgreens
April 2, 2024
Claire's is now a resident within Walgreens store locations with a dedicated display.
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Levi Strauss reopens Japan store with special customer feature
April 2, 2024
Levi Strauss & Co. has reopened a store in Kyoto Japan, located in the Teramachi Kyogoku shopping district.
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Petco COO talks personalization, employee role in retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Justin Tichy, Petco’s chief operating officer, shares insight on how Petco is personalizing the retail customer experience with what the retailer calls…
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Online shoppers want lower prices, free shipping, product variety
April 1, 2024
When it comes to online shopping, the top three qualities consumers seek from an e-commerce retailer are lower prices (60%), free shipping (51%), a wide…
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