News & Media
Tanger Outlets takes digital-first strategy in loyalty program revamp
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The company has refreshed its TangerClub loyalty program and launched a new app that puts loyalty rewards and information in the customer’s hand.
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Networld Media Group launches Rewards That Matter website for consumers
August 3, 2023
Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards…
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3 best practices for building trust in the digital customer experience
by Matthew Furneaux — Director of Location Intelligence, Loqate
The consumer preference pendulum isn’t swinging back and forth between online and in-store shopping. It settled in the middle.
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Mapco checkout-free store debuts in Nashville
August 3, 2023
Mapco, a convenience store chain in the Southeast, has launched its second checkout-free store in Nashville, Tennessee powered by Grabango, according to a…
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Gap taps Richard Dickson as CEO
August 3, 2023
Gap has hired on Richard Dickson, the former CEO and president of Mattel, as its new CEO.
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Mastercard bans marijuana purchase on debit cards
August 3, 2023
Mastercard is instructing financial institutions that offer payment services to cannabis sellers via a Mastercard debit card to stop allowing marijuana…
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XY Retail names CRO, solution strategy leader
August 2, 2023
XY Retail, an omnichannel retail solution provider, has named Alberto Riva as chief revenue officer and Daniele Nizzero as director of solution strategy, EMEA.
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On the leading edge? Don’t miss the Self-Service Innovation Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology.
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Revolutionizing the post-Covid retail customer experience
by Steve Covate — Vice President of Sales, Qtrac
More than ever, customers demand, and deserve, efficiency, flexibility, timeliness, value and priority. Retailers must meet these expectations or risk losing…
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Wayfair app taps AI for room design feature
August 2, 2023
Wayfair's new app, Decorify, uses generative AI to let users create photo realistic room images for design purposes.
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Walmart, Rubi team on manufacturing process for textile creation
August 2, 2023
Walmart and Rubi, which offers on-site reactor technology, are teaming up on pilot projects to convert captured carbon emission from manufacturing waste stream…
read nowCyclist retailer taps Logic for insights-driven decision making
August 1, 2023
WiggleCRC, an online retailer of specialist cycling, running and swimming apparel accessorites, is deploying a retail analytics solution from Logic to drive…
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Walmart’s the favorite place to buy a Barbie
August 1, 2023
Nearly half, 48%, of those shopping for a Barbie doll or accessory are likely stopping by Walmart with 33% hitting Target and another 33% hitting up Amazon.
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TikTok launching US online China goods shop
August 1, 2023
TikTok is getting ready to launch the TikTokShop, an e-commerce platform that will sell items from China and eventually goods from additional countries.
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Tips for a viable seasonal hiring strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers need a seasonal hiring strategy to keep the customer experience strong. HireVue's Natalie Dopp offers some strategic tips.
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Fabric retailer Joann taps Flybuy for BOPIS nationwide
July 31, 2023
Fabric and sewing retailer Joann is expanding its deployment of Flybuy's location technology platform to power a buy online, pickup in store option for…
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Gen Z, millennials are all about summer sales
July 31, 2023
A good number, 68%, of Gen Z and millennials are delaying major purchases this summer until there is a sales event or discounted price and 20% of Gen Z has…
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Evolving retail: The need to elevate omnichannel capabilities
by Amber Hovious — VP, Marketing & Partnerships, Teamwork Commerce
To attract and retain customers in today's retail environment, retailers must be able to cater to consumer demands across all sales channels and ensure that…
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Walmart embraces entrepreneur product creators
July 31, 2023
Walmart has kicked off its application time frame for its Open Call 2023 event in which small businesses and startups can apply to pitch products to be sold on…
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Social media playing role in back-to-school shopping
July 28, 2023
A majority of back-to-school shoppers, more than 75%, are using social media for ideas and recommendations on what to buy this year.
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