News

Text messaging driving consumer purchases

February 20, 2024

When it comes to brand text messaging it seems consumers are paying attention — 75% report that SMS from brands routinely drive them to make a purchase and…

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Walmart to debut EV charging stations

February 20, 2024

Walmart will introduce EV charging stations as part of its new and remodeled stores, John Furner, president and CEO, said in a recent company announcement.

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Getting loyalty right

February 20, 2024

Industry veterans will offer invaluable insights on building successful loyalty programs, doing loyalty right (IHOP, Potbelly, The European Pizza Company) and…

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Consumers want retailers to make AI diverse, inclusive, equitable

February 19, 2024

A majority, 86%, of consumers want retailers to make AI more equitable, diverse and inclusive.

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Target taps Michael Fiddelke as COO

February 19, 2024

Michael Fiddelke has been named chief operating officer for Target.

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Majority of consumers joining loyalty programs

February 16, 2024

A hefty number, 85%, of consumers are joining loyalty program and gift cards are fast becoming the ticket to driving customer loyalty.

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Costo hires on Kroger finance leader

February 16, 2024

Costco has named Gary Millerchip as its top finance officer, replacing CFO Richard Galanti. Millership had served in the same role for Kroger.

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Self-checkout adoption on the rise, reveals NCR Voyix report

February 15, 2024

More retail enterprises are embracing self-checkout with 43% of retailers having mature systems in place and 17% expanding self-checkout deployments.

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Retailers face challenges meeting consumer expectations

February 15, 2024

The U.S. retail sector is facing challenges meeting the increasing high consumer expectations including everything from a smooth in-store experience to…

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Customer loyalty tied to consistent customer service

February 14, 2024

Most consumers, three out of four, are more loyal to stores that show consistent customer service and experiences and nearly two-thirds of consumers belong to…

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Gen Z loves Valentine’s Day the most of all shoppers

February 14, 2024

More than half, 66%, of Gen Z consumers will celebrate Valentine's Day, more than any other generation.

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Inflation impacting Valentine's Day spending

February 13, 2024

Nearly half of Americans say inflation is impacting Valentine's Day plans this year and three in 10 think the holiday is worth going into credit card debt.

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ShopRite launches Phononic tech for grocery pickup, delivery

February 13, 2024

ShopRite, a supermarket brand under the Wakefern Food Group, has launched Phononic's freezer and refrigerator totes, featuring active cooling solutions, at a…

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Spanish bank taps NCR Atleos for ATM network

February 13, 2024

Banco Sabadell, a bank in Spain, has selected NCR Atleos Corp., a provider of financial access solutions for retailers and financial institutions, as its ATM…

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'Rollasole' machines offer rolled flats for women

February 12, 2024

Women walking the Las Vegas Strip sometimes get sore feet. Fortunately, they have access to rolled flats available at 18 "Rollasole" vending machines…

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Inflation playing role in Valentine’s Day spend

February 12, 2024

The Cupid holiday is fast approaching and 82% of American couples plan to buy gifts for their partner for Valentine's Day this year. The average spend will be…

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Man beat in prison sues Macy’s for facial recognition-based incarceration

February 9, 2024

Fight for the Future, an organization campaigning against the use of facial recognition in stores, has cited a recent case against Macy's as an example of why…

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