News
Loss prevention driving retail store tech investment
January 10, 2024
Retailers are focused on omnichannel efficiency and also wrestling with loss prevention and both are driving store tech investments.
read now
Teddy bear is Ikea’s big seller these days
January 9, 2024
The Djungelskog teddy bear is flying off the shelves at Ikea.
read now
Returns pose big work load for retailers
January 9, 2024
This month may well be busier than all the holiday seasons combined for retailers as there has been a 42% year over year increase in the number of returns just…
read now
Costco installs off-grid electrification at distribution center
January 9, 2024
Costco Wholesale has deployed its first U.S. fleet of off-grid electrified structures at its Mira Loma, California, distribution center, according to a press…
read now
Wall Street Journal arts critic joins anti-self-checkout movement
January 5, 2024
Joanne Kaufman, an arts and entertainment critic, has joined the chorus of pundits who want to see self checkouts go away at retail, according to an opinion…
read now
American Freight debuts store format featuring improved shopping experience
January 5, 2024
American Freight has launched a new store layout promising customers an upgraded shopping experience.
read now
Holiday season online spent hit record-setting level
January 4, 2024
A record $222.1 billion was spent online this holiday season — $10.4 billion more than last year.
read now
Consumers love paying with points
January 4, 2024
Consumers are embracing the pay with points redemption opportunity with 84% stating they would use the loyalty currency option if offered.
read now
Retail returns hits $743B in 2023
January 3, 2024
Total retail returns in 2023 hit $743 billion, according to a National Retail Federation and Appriss Retail report.
read now
Target locking up underwear ticks off shopper
January 3, 2024
A Target customer wasn't too happy to find that underwear he was thinking of buying was locked up in a glass security section.
read now
India mall debuts robotic cotton candy machine
January 3, 2024
A cotton candy vending machine that uses a robotic arm has been introduced in Punjagutta's Next Galleria mall in Hyderabad, India, according to a…
read now
Woman wanted for stealing $600 in merchandise at Target self checkout
January 2, 2024
Police in Chambersburg, Pennsylvania are looking for a woman they claim stole more than $600 worth of merchandise from a Target store while using a…
read now
TikToker claims he was shortchanged at Zara self-checkout kiosk
January 2, 2024
A TikToker recently posted a video of himself using a self-checkout machine at a Zara Miami store and complaining that he should get a discount for having to…
read now
Carrefour debuts automated grocery store in Belgium
January 2, 2024
Carrefour, a Paris-based supermarket chain, has introduced an unattended store in Belgium called Carrefour BuyBye that consists of refrigerated vending…
read now
Uniqlo self-checkout counter for apparel wins kudos
December 28, 2023
Uniqlo, an apparel store that allows customers to check out purchases at a counter that uses radio frequency identification technology to process the…
read now
Vending innovation: Play the guitar for beer
December 27, 2023
A New Zealand brewery, Panhead Custom Ales in Wellington, has introduced a vending machine that is operated by a person playing an attached electric guitar.
read now
Black Rifle Coffee retail stores deploy digital signage
December 26, 2023
Black Rifle Coffee, a coffee brand that has branched into retail coffee locations, has partnered with Creative Realities, which offers digital signage, and…
read now
Tip ask at self checkout irks airline employee
December 26, 2023
An airline employee who purchased a soda and a pack of gum from a self-checkout machine in a store took exception to a tipping request, marking the second such…
read now
Airport self screening security kiosks landing in January
December 22, 2023
Passengers will be able to complete the screening process with minimal to no assistance from transportation security officers at Harry Reid International…
read now
Telecom intros autonomous store with self-serve parcel robot
December 22, 2023
Etisalat by e&, a telecom provider in the United Arab Emirates, has introduced an autonomous store known as EASE (Etisalat by e& Autonomous Store…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
