News
Survey: Consumers embrace biometric authentication
May 8, 2017
It's long-accepted wisdom that the American masses will resist biometric identification as an intrusion into their privacy. However, the uptake of Apple Touch…
read nowAmazon's NJ fulfillment footprint expands once again
May 8, 2017
Amazon aims to open three more fulfillment centers in New Jersey, which will bring the total of center to 10 and the new sites will create more than 2,50…
read nowStudy: Personalization gets respect but little deployment action
May 8, 2017
New research reveals that while a large number (95 percent) retailers understand the value of personalilzed marketing not a big number of retailers are…
read nowCostco bulletproof when it comes to Amazon, claims analyst
May 8, 2017
A retail industry analyst believes Costco may be the only retailer Amazon can't hurt due to its "sustainable" business model and intense focus on food and…
read nowRazorfish wins award for T-Mobile digital signage deployment
May 5, 2017
Razorfish won the Installation of the Year APEX Award at DSE 2017 for its work at the T-Mobile's Times Square Store. The company deployed multiple solutions…
read nowMother's Day spend may be a record-setter this year
May 5, 2017
Shoppers will spend the most ever this year come Mother's Day, averaging about $186 on purchase, reveals a NRF survey conducted by Prosper Insights &…
read nowJewel-Osco promotes a top leader to retail operations chief
May 5, 2017
Mike Withers, Jewel-Osco president, is taking on a new role after being promoted to executive vice president of retail operations for the company's parent…
read nowWhole Foods advances 365 concept into new stage
May 5, 2017
Whole Foods Markets has developed a 2.0 version of its 365 store concept and opening the first location in Texas.
read nowElectronic paper display market to reach $4.2 billion by 2022
May 4, 2017
The electronic paper display market is expected to reach $4.274 billion by 2022, according to a report by Allied Market Research. The report calculates the…
read nowBoohoo has nothing to cry about when talking U.S. growth
May 4, 2017
One U.K. retailer isn't spilling tears over its U.S. retail revenue achievement.
read nowCardFlight launches 2 new mPOS devices
May 4, 2017
CardFlight, a mobile point-of-sale provider, is launching the Swift B200 and Swift B250, a new series of mobile card readers that use Bluetooth Low Energy…
read nowElite Manufacturing develops 3-sided outdoor kiosk
May 4, 2017
Elite Manufacturing Technologies, a provider of precision sheet metal components and assemblies, has developed a three-sided outdoor kiosk using 65-inch…
read nowConsumers eager to use electronic pay options
May 4, 2017
A new study reveals more than a third of Americans and Europeans are happy to trade cash for electronic payment options and 20 percent have already made the…
read nowAmazon retail sales on the rise
May 3, 2017
Amazon shareholders are a happy bunch given shares hitting an all-time high due to healthy retail and cloud computing sales in the first quarter.
read nowAmazon offers free Prime to town as film award celebration
May 3, 2017
Those living in Manchester, Massachusetts who don't have a Amazon Prime membership will be getting a free one very soon.
read nowConsumers feel misunderstood by retailers, claims study
May 3, 2017
Just 61 percent of consumers believe companies understand their needs and that less than stellar percentage is leading to fading loyalty.
read nowStarbucks CEO: It's a dire time for brick-and-mortar retailers
May 2, 2017
The new chief of Starbucks is making his view clear when it comes to what's happening with the retail brick-and-mortar sales environment, calling the changes…
read nowUnder Armour experiences first quarterly loss since going public
May 2, 2017
The unraveling of the sportswear industry is hitting Under Armour as the retailer suffered its first revenue decline since going public 11 years ago.
read nowATM, branch, mobile, online ... or all of the above?
May 2, 2017
Digital channels notwithstanding, branches still have a significant effect on customer satisfaction across all age groups, according to the J.D. Power 201…
read nowUnited aims to boost customer experience with some big changes
May 1, 2017
United Airlines, in the wake of a disastrous customer interaction and a few other poorly handled customer experiences, is revamping its policies when it comes…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
