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News

Hershey's new CEO builds new leadership team

March 7, 2017

As Hershey's new CEO Michele Buck begins her new role this month, she's already built a new executive team boasting new and familiar faces.

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Abercrombie & Fitch taps president as CEO

March 7, 2017

Fran Horowitz, president and chief merchandising officer for Abercrombie & Fitch, has been promoted to CEO and is also now a member of the board of…

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Hudson’s Bay facing financing hurdle in Macy’s takeover effort

March 6, 2017

The reported takeover of Macy's by Hudson's Bay isn't proving easy as the Canadian retailer is reportedly having trouble getting equity financing, according to…

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Costco, Dillard's tops in satisfying consumers, reveals report

March 6, 2017

When it comes to customer satisfaction, department store Dillard's and Costco are tops, with both scoring 83 out of 100 on the American Customer Satisfaction…

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Amazon AWS outage impacts dozens of online retailers

March 6, 2017

Though Amazon's e-commerce site did not suffer any downtime or sales loss, more than 50 online retailers did when Amazon's web services experienced a big…

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PayPal, Starbucks top consumers' mobile payments preferences, study says

March 6, 2017

Nearly 20 percent of U.S. smartphone users have used a mobile payment app at a retail location, according to new mobile research from Parks Associates.

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Report: Wal-Mart piloting convenience store strategy

March 3, 2017

Wal-Mart is reportedly piloting a convenience store in Texas, complete with hot dogs and the familiar ICEE machine found at other top brand convenience…

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Payless closing stores in restructure strategy

March 3, 2017

Yet another retailer, this time Payless, is aiming to close stores as it restructures financially.

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Amazon tops when it comes to corporate reputation

March 2, 2017

When it comes to corporate reputation Amazon is tops, ranking first for the second consecutive year on the annual Harris Corporate Reputation Poll.

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Ralph Lauren hires first CMO, names new brand leader

March 2, 2017

Jonathan Bottomley is taking on the newly-created chief marketing role at Ralph Lauren and the fashion brand has hired Tom Mendenhall to serve as brand…

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Kohl’s sales weak but profit dip not as bad as projected

March 1, 2017

While revenue declined in the final quarter of the year for Kohl's due to a dip in same-store sales, profit did not drop as deep as expected, according to a…

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Most retailers haven't found a profitable way to fill orders

March 1, 2017

A new JDA Software and PwC report reveals just 10 percent of 350 global retailers are making money when it comes to product fulfillment.

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Beer, wine may soon hit Amazon Go store shelves

March 1, 2017

Shoppers will likely soon be able to pick up wine and beer while browsing the salad, food and snack aisles at Amazon Go store in Seattle.

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Amazon expands food delivery service

February 28, 2017

Washington, D.C. Amazon Prime members can now get deliveries from 150 restaurants, including Osteria Morini, Bolt Burgers, Pizza Mart and Maketto, according to…

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Christian retailer closing doors after 85 years in business

February 28, 2017

The world's top Christian-themed merchandise seller, Family Christian, is closing its doors after 85 years.

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J.C. Penney shuttering stores, slashing jobs

February 28, 2017

J.C. Penney is prepping to close up to 140 stores and aiming to lay off 6,000 employees, according to a USA Today report.

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Personalization, price still top of mind for consumers

February 28, 2017

Price remains top of mind for consumers but shoppers also view personalization and fulfillment are key reasons for shopping a retail location.

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Report: Apple aiming to expand NYC store

February 27, 2017

Apple plans to more than double the size of its Fifth Avenue, New York City store, which is well-known for its glass cube design.

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Tiffany & Co on hunt for new CEO

February 27, 2017

Tiffany & Co Chairman and former CEO Michael Kowalski is back in the CEO role for an interim period now that its most recent CEO, Frederic Cumenal, has…

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Study: Customer service supplants sales as job No. 1 in retail banking

February 24, 2017

Boosting sales results is no longer job one for North American banks. These financial institutions now believe  cultivating customer relationships is their top…

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