Personalization gaining value in retail customer experience, study reveals

Personalization is paying off with nine out of 10 digital marketers reporting a lift in business but more than half describe personalization maturity level as limited. That's the finding of an Evergage and Researchscape International study regarding the importance of...

Macy's buys Story, founder now brand experience officer

Macy's has a new story to tell courtesy of acquiring Story, a New York-based retailer that changes its store design and merchandise every four to eight weeks. A press release on the acquisition did not disclose financial terms, but Story Founder Rachel Shechtman is now Macy’s brand experience officer, according to a MarketWatch report.

Amazon on track to lead the apparel segment

Amazon is likely shoring up its fashion apparel strategy and according to Morgan Stanley it's on track to be the top U.S. apparel player this year. The big driver is the millennial shopper who has no qualms about buying fashion on line, according to a CNBC report.

Baltimore airport expands retail entrepreneur support

The WI Marshall Airport in Baltimore, operated by Fraport USA, is aiming to expand its pilot LaunchPad retail entrepreneurship initiative into a full fledged entity. The LaunchPad, created in collaboration with the Maryland Aviation Administration, according to the Baltimore Sun,...

Mall operator: Retailers underreporting sales

Simon Property Group CEO David Simon claims a significant number of retail and commerce tenants aren't reporting accurate sales figures as they are deducting returns on online items. The U.S.'s largest mall operator, according to a Bloomberg report, is striving...

Kmart: Bring your Toys R Us gift cards to us

As Toys R Us continues to move forward in its reorganization and bankruptcy process, fellow retail competitor Kmart is offering to help consumers who may be holding Toys R Us gift cards. Kmart, according to a Newsday report, will accept the cards in exchange for its FREECASH reward program.

Pickup towers coming to Long Island Walmart stores

Two Long Island, New York-based Walmart stores are among the 500 nationwide getting the retailer’s newest delivery option — automated pickup towers. The towers will come to Valley Stream and Islandia locations, which are being renovated, according to a Newsday...

Amazon expanding Boston tech hub, hiring on 2,000 workers

Omnichannel powerhouse Amazon is planning to expand its Boston tech hub and hire on 2,000 employees across a range of roles, from machine learning to robotics. "Amazon is excited to create 2,000 more jobs in greater Boston," said Rohit Prasad,...

Study: Millennials aren't shopping like older parent generations

As millennials move into the age of having children, their shopping habits and activities are a bit different than previous consumer generations. The National Retail Federation's quarterly Consumer View report reveals millennial-age parents, in their late 20s and early 30s,...

Mom isn't on everyone's mind come Mother's Day

Just over one quarter of Americans acknowledge that they've completely forgotten their moms, now and then, when it comes to the annual Mother's Day celebration. A poll of 1,000 U.S. consumers, conducted by Propeller Insights on behalf of Ebates reveals...

Electrify America prepping EV stations for Walmart, Target

Electrify America will install "ultrafast" electric vehicle chargers at more than 100 retail, convenience and refueling locations across the U.S., including Target and Walmart, boosting convenience for consumers who drive an electric vehicle or are considering the purchase of one....

Amazon Prime members now have car trunk delivery option

Amazon Prime members owning a technology compatible vehicle can now have deliveries dropped in the car trunk via Amazon's Key app and either GM's OnStar account or Volvo’s On Call account. The Key In-Car service, according to CNN Money, is available in 37 U.S. cities.

Hasbro: Toys R Us bankruptcy hurt our revenue

The bankruptcy of Toys R Us is hurting Hasbro's bottom line to the tune of nearly $100 million. That's the revenue loss for the toymaker in the first quarter, according to the New York Post. Shares took a deep dive following the news, dropping nearly 8 percent.

Lord & Taylor embraces food trucks

Stamford, Connecticut, on Monday banned food trucks on Spring Street, where some trucks had set up shop after being forced off of Bedford Street last year, according to the Westport News. Meanwhile, Lord & Taylor on High Ridge Road recently...

Amazon shuttering Whole Food's reward program

Fulfilling a statement made early on following its acquisition of Whole Foods, Amazon is closing down the grocer's less than one-year old rewards program and customers have until May 2 to use points and mobile coupons. In its place, according to Loyalty360, Amazon will offer rewards to Whole Foods customers who are also Amazon Prime members.

Amex shuttering Plenti loyalty program come July

American Express announced in a tweet Monday it would end the Plenti rewards program on July 10 and consumers will lose all accumulated points at that time. The card network first launched Plenti in 2015 to much fanfare with retailers...

Coinstar teams with doxo on bill payment solution

Coinstar, a provider of self-service coin counting, and doxo, a web and mobile bill payment solution, have partnered to provide a cash bill pay service to consumers via thousands of Coinstar kiosks in high-traffic retail locations, according to a press...

Meridian taps Amanda Jordan as senior project manager

Meridian has welcomed Amanda Jordan as senior project manager, according to a press release. Jordan brings experience in project product development in the automotive, electronics and medical industries (including Siemens AG) in Europe, North America and Asia. As Meridian's senior...

Sionic Mobile, FreedomPay join forces on mobile payments, rewards

Sionic Mobile and FreedomPay have entered into a strategic alliance agreement to deliver an enhanced mobile payments and rewards experience intended to help merchants quickly and securely connect and engage with millions of consumers through in-vehicle dashboards and preferred mobile...

Meijer hops on scan-and-pay bandwagon

Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer, according to a press release. Meijer's program, called Shop & Scan, enables...

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Amazon Prime Day boosts overall online sales, retail activity