News
Old Navy arrives on DoorDash
November 26, 2025
Old Navy and DoorDash are partnering to offer Old Navy on the third-party delivery platform.
read now
Many consumers using AI, social media for holiday shopping
November 25, 2025
More than half, 57%, of holiday shoppers will be using social media when shopping and 39% will be using AI tools.
read now
Shoppers a bit wary Black Friday deals are really deals
November 25, 2025
A hefty number of shoppers, 84%, believe retailers inflate prices ahead of sales to exaggerate discounts. Skepticism is highest among the younger shopper…
read now
Kroger shuttering automated delivery fulfillment centers, expanding third-party delivery
November 24, 2025
Kroger is closing three automated delivery fulfillment centers it runs with Ocado, a British online supermarket and tech company.
read now
Target debuts app experience in ChatGPT
November 24, 2025
Target has launched a conversational, curated shopping experience in ChatGPT.
read now
Increasing prices impacting holiday shopper plans
November 21, 2025
Nearly seven in 10 shoppers report increasing prices will impact spending plans this year, with 39% expecting to spend less.
read now
Holiday shoppers adjusting spend habits due to economy
November 21, 2025
Consumers are showing spending caution this holiday season and adjusting habits in response to economic uncertainty.
read now
Shein opens brick-and-mortar store in Paris
November 20, 2025
Shein, an online fast fashion retailer, has opened its first-ever physical store in Paris.
read now
Walmart Inc. CEO succession coming in February
November 20, 2025
Walmart Inc. CEO Doug McMillon will retire on January 31, 2026 and John Furner will take the helm as president and CEO as of Feb. 1, 2026.
read now
Consumer loyalty driven by practical factors, not emotion
November 19, 2025
Consumer loyalty is driven by convenience, product performance and situational need and not emotion devotion.
read now
Woof Gang debuts app for booking, managing appointments
November 19, 2025
Woof Gang, the fourth largest pet retailer in the U.S., has launched its first-ever app that lets customers book, manage and confirm grooming appointments.
read now
Rally House earns excellence award for AI in talent acquisition
November 18, 2025
Rally House, which operates nearly 300 stores across 22 states, has earned the Brandon Hall Group Gold Award for excellence in the best use of AI for talent…
read now
Target debuts AI-powered holiday shopping experience
November 18, 2025
Target aims to make holiday shopping easier, smarter and more fun and has debuted AI-powered tools to make that happen.
read now
Snipes US launches Snipes Reserve loyalty program
November 17, 2025
Snipes US, a global sneaker and streetwear retailer, has launched a loyalty program called Snipes Reserve.
read now
Netflix hits the mall offering up immersive experiential experiences
November 17, 2025
Netflix, a subscription streaming service, is tapping the mall experience in its initial experiential strategy — a Netflix House that's opening in the King of…
read now
Frontline workers feeling disengaged, left out of culture
November 14, 2025
Most frontline workers, 87%, are unsure whether company culture applies to them which reveals a major disconnect between frontline and office staff that is…
read now
Designs Direct renews Digital Wave Technology partnership
November 14, 2025
Designs Direct, a home décor designer and manufacturer, has renewed its partnership with Digital Wave Technology, which provides AI-native enterprise solutions.
read now
Tommy Bahama taps Aptos ONE for next-gen retail experience
November 13, 2025
Tommy Bahama is deploying the Aptos One mobile point-of-sale application to enhance the guest experience, optimize store operations and support growth…
read now
Majority of consumers will join loyalty program with an active community
November 13, 2025
A good majority, 70%, of consumers are more likely to join a loyalty program that has an active community and 71% consider engagement with community members to…
read now
Bath & Body Works arrives on 600-plus college campuses
November 12, 2025
Bath & Body Works is entering college campuses nationwide, selling products in more than 600 campus stores.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
