Crystal Display Systems debuts range of touch monitors

Crystal Display Systems Ltd. has launched a range of glass-to-glass monitors and touch monitors.

Singapore Airlines tapping blockchain for mobile loyalty app

Singapore Airlines announced Monday that it's working on what it calls the world's first blockchain-based airline loyalty digital wallet that will help unlock the value of frequent flyer miles to enable everyday spending at retail partners. "Innovation has been a...

Adyen grabs eBay processing deal; PayPal remains as checkout option

PayPal's time as eBay's primary payments processor will come to an end in a couple of years as the popular online marketplace has signed an agreement with Adyen. PayPal will continue to be a payments option at checkout for eBay...

NRF taps BJ's CEO as chairman

BJ's Wholesale Club President and CEO Christopher J. Baldwin has been elected chairman of the National Retail Federation's board of directors. His election is one of eight new board members, according to a Progressive Grocer report. "Chris Baldwin is one...

Jennifer Miles tapped as EVP North America for Ingenico Group

Jennifer Miles is executive vice president, North America, for Ingenico Group, and is also now a member of the company's executive committee. Miles has 20 years of experience in the payment and financial services industry and began her career with Wachovia Bank.

Consumers not really understanding AI, claims study

While the retail segment is embracing artificial intelligence, the consumer is still a bit leery and not fully understanding the technology, according to a PointSource study. Consumers are a bit confused about how chatbots work and so aren't fully embracing...

Economy boasts solid growth rate

The good news continues for the retail industry as the U.S. economy grew at a rate of 2.6 percent in the last three months of 2017. It was spurred by the fastest consumer spending since spring the year prior, according to a New York Daily news report, citing an AP article, and a big factor was a rebound in home construction.

Top Valentine's gift not something found on a shelf, reveals study

This Valentine's Day holiday will be a big one for retailers, although the top wanted, and given, gift isn't something that can be found on a shelf or a hanger. The Valentine's Day Online Performance study, which polled 1,117 U.S....

Target going a bit small on Long Island with new store

Long Island, New York, will get another small-store Target location come this fall. It will be the fourth small-store format for Long Island and will land in Selden, according to a Newsday report, and it marks Target's 26th store on...

Amazon pulls some children’s products after slogan backlash

A range of products featuring the slogan, "Slavery gets sh&t done," are now off the virtual shelves at Amazon following a backlash from anti-slavery organizations and consumers. The products included shirts, mugs and bags from third-party sellers, according to a...

Walmart partners with Japan e-commerce player Rakuten

Walmart is teaming up with Rakuten, Japan’s biggest ecommerce retailer, on an online grocery effort in Japan, according to an NPR report. The U.S. retailer will provide a channel for Rakuten to sell digital books and audiobooks in the U.S.,...

Kroger, Alibaba in talks on partnership, claims report

Kroger and Alibaba are reportedly discussing a partnership, according to CNBC. The U.S.

Walmart layoffs to hit about 500 jobs

While it recently announced it was boosting its hourly wage, Walmart is slashing 400 to 500 jobs at its headquarters, according to a Fortune report. The cuts are being made in a range of internal divisions, from finance to human...

Starbucks goes cashless at downtown Seattle store

Starbucks has gone cashless at one location in downtown Seattle as the coffee giant experiments with a growing trend among fast casual chains in the U.S. The Seattle Times first made the discovery and reported that Starbucks is testing the concept at only one store.

Boxed.com may be focus of a bidding war

The Boxed.com start-up, which has been dubbed "Costco for millennials," is getting potential funding attention from some big names, including General Mills, according to a New York Post report. Also interested in investing in the New York-based tech company is...

New York City Nike customer experiences rankle neighbors

The Nike store at 22 Mercer St., in New York City, is engaging with customers in a big way, but it's rubbing its neighbors the wrong way. The Nike Lab storefront is drawing sleep-over crowds on product launches and the...

Toys 'R' Us shuttering 180 stores in bankruptcy strategy

About 180 Toys "R" Us stores will be closing their doors as the struggling retailer continues its reorganization strategy related to its bankruptcy in the fall of 2017. Citing a court filing Bloomberg reported Wednesday the store closures, which represents 20 percent of Toys "R" Us'  U.S. footprint, needs court approval.

Consumers like self-service more than associate interaction, reveals survey

If consumers have a choice they're more likely to tap self-service technology versus interacting with a retail sales associate, according to a SOTI survey. The survey revealed that 66 percent of shoppers preferred self-service and self-checkout is by far the...

Customer experience key to success, reveals survey

Retailers can do a lot of things to boost the business and bottom line, but the big key factor is delivering a robust and satisfactory customer experience. That's big finding in the 2018 Retail Disruptors Survey from JDS Software which...

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Intel's Christie Rice talks customer experience, digital innovations