News

Most consumers concerned about tariff impacts

September 22, 2025

A hefty majority, 87%, of U.S. consumers are worries about the impact from tariffs on shopping and finances and nearly one in five believe their job or…

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Blue Apron relaunches with new identity, products, great flexibility for clients

September 19, 2025

Blue Apron, a meal kit company, has relaunched with a new identity, expanded product lineup and a subscription-free experience.

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Vitamin Shoppe taps Mike Forbes as EVP, chief strategy officer

September 19, 2025

The Vitamin Shoppe has appointed Mike Forbes as executive vice president and chief strategy officer.

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Amazon expands reach in same-day delivery

September 18, 2025

Amazon's same-day delivery for fresh groceries is now available in more than 1,000 cities and towns, and the goal is to hit 2,300 more in the U.S. by year's…

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Most consumers would use GenAI as shopping assistant

September 18, 2025

More than 70% of consumers would use GenAI for holiday shopping and the number is much higher (85%) when it comes to Gen Z and millennial shoppers.

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Stitch Fix embraces AI, deploys stylist service

September 17, 2025

Stitch Fix, a subscription fashion company, is embracing AI and deploying a new stylist feature.

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Michaels hiring 10K-plus seasonal workers for holiday season

September 17, 2025

Michaels plans to hire more than 10,000 seasonal positions for this year's holiday shopping season.

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Most shoppers want more info to inform purchases

September 16, 2025

Most consumers, 76%, want more information given they're paying more for groceries, with 71% reading labels more closely and more often and 66% would scan a QR…

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Chicago man sues Home Depot over facial recognition at self-checkout

September 16, 2025

A Chicago man has filed a class-action lawsuit against Home Depot, alleging the company is illegally using facial recognition technology at its self-checkout…

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Morrisons taps Instacart for AI-powered shopping carts

September 15, 2025

Morrisons, a U.K. grocer, is partnering with Instacart to deliver Caper Carts to its grocery aisles, marking Instacart's first retail collaboration to deploy…

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Sheetz store rebuild features kiosks, self-checkout

September 15, 2025

Sheetz has begun a rebuild of its store and gas station at Huyetts Crossroads, near Hagerstown, MD and expects the location to re-open in early 2026.

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Human touch remains supreme with consumers needing help

September 12, 2025

A hefty majority, 88%, of consumers are satisfied with interactions handled by human customer service agent compared to 60% who feel the same about AI-driven…

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Wawa first-ever travel center finds a home in North Carolina

September 12, 2025

Wawa's first-ever travel center has opened for business in Hope Mills, North Carolina.

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Hello Sugar taps PolyAI to automate customer experience

September 11, 2025

Hello Sugar, a beauty franchise, is partnering with PolyAI, which provides enterprise conversational AI, to automate all front end service calls.

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Bassett Furniture deploys photo delivery strategy

September 11, 2025

Bassett Furniture has enhanced its delivery experience by deploying DispatchTrack's delivery management platform.

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Wawa expanding into middle Tennessee

September 10, 2025

Wawa, a convenience store chain, has started construction on store locations in Murfreesboro and Clarksville, Tennessee.

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Lowe’s, NFL players team on marketing campaign

September 10, 2025

Lowe's and NFL players Saquon Barkley, Justin Jefferson, Christian McCaffrey, C.J. Stroud and Dak Prescott are teaming up in a marketing campaign called "Earn…

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Frontier Airlines expands loyalty perks access

September 9, 2025

Frontier Airlines has teamed with Loyalty Status Co. to offer an exclusive offer for members of select loyalty programs with other airlines to have access to…

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