Technology

UK convenience food chain taps nsign.tv to boost customer experience

Photo: Courtesy of The Bagel Factory

August 9, 2024

The Bagel Factory, a U.K. convenience food outlet chain, is enhancing the customer experience via menu boards powered by nsign.tv's digital signage software.

The menu board tech offers a mix of static and dynamic content and allows fast updating across all 32 locations, according to a press release.

"We were in search of a cost-effective and user-friendly menu signage solution that could be easily deployed and maintained across all our stores," Abdul Mohamed, IT and digital business partner at The Bagel Factory, said in the release. "We found nsign.tv incredibly user-friendly allowing us to easily maintain playlists and schedules."

The locations can manage the appearance of price adjustments, new menu additions, limited time offers and more across store-wide menu board systems.

"One of the standout benefits of nsign.tv is their exceptional support. They consistently exhibit a high level of responsiveness when addressing our queries and technical issues," Mohamed said in the release. "Also worth to highlight are the enhanced planning capabilities of the platform by scheduling menu changes in advance rather than implementing them on the day."

The Bagel Factory has adopted nsign.tv for the majority of their store launches and are in the process of transitioning from their previous poster booking solution.