AI News
Fashion retailer taps Stylitics for styling, product recommendations
May 23, 2023
Windsor LLC, a family-owned women's fashion retailer founded in 1937, is teaming up with Stylitics, an AI-powered digital merchandising platform, to launch…
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Cantaloupe intros smart stores, self checkout kiosks
May 19, 2023
Cantaloupe Inc., a digital payments and software services company that provides end-to-end technology solutions to power self-service commerce, has introduced…
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1-800-Flowers launches 'MomVerse' for Mother’s Day sentiment
May 9, 2023
Consumers needing help finding just the right words for Mother's Day now have MomVerse, a consumer experience powered by ChatGPT offered at 1-800-Flowers.com.
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Luxury fashion brand teams up on unique showcase experience
May 3, 2023
Luxury fashion brand Valentino is tapping GameOn Technology's chat platform for an innovative showcase and customer experience.
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Networld Media Group launches Automation & Self-Service
May 1, 2023
Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…
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April 25, 2023
Online retailer home24 is deploying technology from Constructor to provide a more feature-rich, intuitive and personalized experience via better search…
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Chatbot tech boasts untapped opportunity for retail
April 17, 2023
Over half of online shoppers using chatbots are more likely to shop from brands using conversational AI, and 67% of ChatGPT users feel understood often or…
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Gen Z consumers love automation, Boomers not so much
April 11, 2023
When it comes to automating the retail customer experience Baby Boomers have a harsh view of the strategy but Gen Z consumers view it, and its impact, much…
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Walmart focusing big on store automation
April 7, 2023
Walmart Inc. plans to have 65% of stores serviced by automation by the close of its fiscal 2026 in a quest to boost online order delivery speed.
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Consumer sues Amazon over biometric identification notification
March 27, 2023
A customer has filed a class action suit against Amazon for failing to properly notify customers about its biometric identification practices at New York City…
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AI vending machine engages users in creating artwork
March 24, 2023
Visitors to the Rundle Place shopping mall in South Australia can engage in conversations with an AI-powered vending machine to create artwork, according to a…
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Robotic manicure machine serves customers at NY airport
March 24, 2023
Xwell Inc., a holding company for wellness products, has teamed with Clockwork to install a robotic manicure machine that paints nails at John F. Kennedy's…
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Retail associates worried about AI and job security
March 16, 2023
Nearly half, 43%, of U.S. retail workers are worried about artificial intelligence making their job redundant.
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Consumers loving AI, more critical of engagement efforts
February 27, 2023
Consumers are more critical of customer engagement in the past year and not agreeing with high marks some brands are awarding themselves when it comes to…
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American consumers like humans over chatbots
February 10, 2023
More than two in three, 68%, of Americans have used a customer service chatbot but even more, 77%, view them as frustrating and 88% would rather interact with…
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Aeolus Robotics debuts humanoid robot
January 16, 2023
Aeolus Robotics has introduced aeo, a dual-arm humanoid robot that performs a variety of service tasks including kiosk operation, delivery, security, elder…
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Piggly Wiggly teams with Focal Systems on AI, automation strategy
December 22, 2022
Piggly Wiggly Midwest is piloting a focal operating system aimed at digitizing a store in order to automate and optimize ordering, inventory management…
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Chatbots proving frustrating to consumers
December 14, 2022
A hefty majority, 80%, of consumers report higher frustration levels when it comes to using customer service chatbots, while 72% stated using a chatbot for…
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Pittsburgh airport testing autonomous delivery robots
December 2, 2022
Travelers at Pittsburgh International Airport can have smartphone orders delivered to them by autonomous robots, according to a triblive.com report.
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Walmart unveils Sam Walton hologram
December 1, 2022
Walmart has unveiled a holographic recreation of Sam Walton in preparation of its permanent exhibit at the Walmart Museum, according to a press release.
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