AI News
Consumers are all about the deal with AI chatbots
April 18, 2022
Consumers are likely to accept a less-than-satisfactory offer if it comes from a chat bot and not a human, but when the offer exceeds expectations, the human…
read now
Hawaii grocer taps Symphony RetailAI to enhance shopping experience
April 13, 2022
Foodland Super Market Ltd, a grocery chain in Hawaii, has signed a multi-year license agreement with Symphony RetailAI for its broad portfolio of AI solutions…
read now
Amazon debuts medical care program via Alexa
March 7, 2022
In a move to deepen its footprint within the health care industry Amazon has launched a Alexa-based physician service.
read now
Robotic delivery firm launches remote controlled vending machines on wheels
March 7, 2022
Tortoise, a Mountain View, California-based robotic delivery provider, has introduced a vehicle that carries vending machines to serve consumers at events…
read now
‘AI Clerk’ engages with customers in unattended 7-Eleven kiosk
March 2, 2022
Customers may now engage in live conversations with an artificial intelligence clerk in Korea's first unmanned 7-Eleven convenience store inside the Lotte…
read now
UST debuts AI-based personalized food, beverage recommendations tool
January 11, 2022
UST, a digital transformation solutions company, has launched UST AiSense, an AI-led solution that provides personalized food and beverage recommendations…
read now
Levi Strauss leader: AI is boosting revenue growth
December 22, 2021
Artificial intelligence is playing a critical role in boosting revenue growth and improving margins at Levi Strauss & Co.
read now
NY airport teams with Zippin, SSP America to introduce contactless shopping
December 7, 2021
JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, has teamed with SSP America and Zippin to launch a contactless…
read now
Kroger expanding robot fleet for order picking
November 9, 2021
Kroger is so happy with how robots have helped order picking at a Florida warehouse the grocer is planning to double down on the investment.
read now
Busy Beaver store pilots robot to boost CX, inventory management
November 5, 2021
The Busy Beaver store in Irwin, Pennsylvania is running a pilot effort involving autonomous robot technology to boost customer experience and shore up stock…
read now
Initiative aims to shape the future of retail
October 8, 2021
Standard AI is partnering with retail tech leaders to launch the Autonomous Retail Initiative focused on investing in convenience store operators to help shape…
read now
AI robotics startup launching autonomous retail solutions
September 24, 2021
Wings, a robotics and AI startup developing autonomous businesses, has released Nectar, a new category of autonomous sustainable retail powered by the…
read now
Bed Bath & Beyond taps Algonomy to drive personalized search capability
August 23, 2021
Home furnishing retailer Bed Bath & Beyond Inc. is tapping Algonomy, a provider of algorithmic customer engagement technology, to provide customers…
read now
Latin American c-store/foodservice concern invests in robotic retail provider Swyft
August 18, 2021
Fomento Económico Mexicano, a convenience store operator and food and beverage distributor in Latin America, has made a strategic investment in Swyft Inc., a…
read now
Amazon launches another Fresh location
August 5, 2021
The latest Amazon Fresh store is in Warrington, Pennsylvania and is open for business.
read now
VTB, Visa intro facial recognition payment solution
August 2, 2021
VTB Bank, a Russian bank, has partnered with Visa to launch a facial recognition payment solution. Vision, a contactless technology provider, is offering its…
read now
Consumers more loyal to retailers big on messaging
July 30, 2021
A good number, 75%, of consumers will spend more money with retailers that support digital and in-store experiences with messaging experts. More than half of…
read now
Amazon, Lavazza team up on brewer with built-in voice activation
July 23, 2021
Lavazza and Amazon have introduced an espresso brewer that offers consumers voice recognition, according to the Lavazza website. The Lavazzza A Modo Mio Voicy…
read now
Civil rights groups want retailers to halt facial recognition
July 16, 2021
More than 35 civil rights organizations are calling for retailers to not use facial recognition on customers or workers in their stores, saying that peoples…
read now
Men's Wearhouse taps AI for digitized fitting process
July 7, 2021
Men's Wearhouse is providing customers a digital fitting experience called Contactless Fit, which has been developed by Bold Metrics, that offers a fast and…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
