AI News
Department store taps AI to help online shoppers find that perfect gift
May 24, 2021
Jarrold, a 251-year-old department store in Norfolk, England, is deploying AI technology from Boon, to give customers a unique and personalized smart gifting…
read now
Dickies piloting AI-driven consumer experience for Chinese shoppers
May 10, 2021
Dickies, which sells durable workwear, is piloting a personalized fitting experiencing on Alibaba Group's Tmall platform in China.
read now
EU startup debuts produce recognition software to smart stores
May 7, 2021
Pixevia, a European Union based startup specializing in artificial intelligence powered cashierless stores, has developed fresh produce recognition technology…
read now
Elevate Awards entry deadline extended to April 30; new category added for employee-facing CX
April 21, 2021
The ICX Association is extending the entry deadline for its annual Elevate Awards to April 30 and has added a new category for experiences aimed at employees.
read now
Retail institute recognizes Ikea for self-checkout provided by Diebold Nixdorf
March 24, 2021
The EHI Retail Institute presented Ikea a "retail technology award europe 2021" in the new category of Best AI & Robotics Application as a result of a…
read now
AI adoption growing but growth may be too fast, reveals survey
March 11, 2021
One good thing about the pandemic is that artificial intelligence adoption is accelerating, but a KPMG study states the growth may be too fast.
read now
Retailers embracing AI to boost data-driven strategies
March 10, 2021
HomeTown Pharmacy, Pyramid Foods and Carlie C's IGA are three retailers deploying AI technology to boost data-driven decision making across merchandising…
read now
Philly airport piloting robotic food delivery
February 25, 2021
The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…
read now
Navori Labs debuts AI marketing analytics software for retailers, DOOH advertisers
February 23, 2021
Digital signage software provider Navori Labs has released Aquaji, an AI-computer vision software platform focused on marketing analytics for the retailer and…
read now
Mars Wrigley robotic kiosk to serve shoppers in store
February 19, 2021
Mars Wrigley and Wakefern Food Corp., a retailer-owned cooperative, are teaming up with Savioke, a robotics provider, to introduce a robotic kiosk to deliver…
read now
Walmart aims to speed delivery with automated mini warehouses
January 27, 2021
In a quest to speed up delivery of online bought goods, Walmart aims to develop automated mini-warehouses in and near its stores.
read now
NexTech AR sees $7.3M in business for Q4
January 18, 2021
NexTech AR Solutions Corp., an augmented and virtual reality solutions provider, announced it saw $7.3 million in booked business for the fourth quarter of…
read now
MedAvail installs self-serve pharmacy kiosks in Michigan
January 15, 2021
MedAvail Holdings Inc., a technology-enabled retail pharmacy company providing pharmacy services in Medicare-focused clinics, opened its hub pharmacy in…
read now
YSL debuts customer lipstick making experience
January 14, 2021
Come this spring consumers will be able to create their own lipstick shade right at home, courtesy of an innovative system from Yves St. Laurent.
read now
IBM, mimik team on AI workflow technology
January 5, 2021
Hybrid edge cloud provider mimic technology Inc. is teaming with IBM on an AI collaborative workflow solution that can help accelerate automation and digital…
read now
Walmart lays off inventory robots, keeps humans
November 4, 2020
It seems robots don't beat humans when it comes to checking inventory on shelves.
read nowCanada mall operator cited for consumer privacy violations, pulls facial recognition cameras
November 3, 2020
Cadillac Fairview in Toronto — one of North America's largest commercial real estate companies — has removed the embedded cameras inside its digital…
read now
Civil rights groups press NBA to ban facial recognition at arenas
October 21, 2020
Days after the close of the 2020 baskteball season, civil rights groups are launching a campaign to pressure the NBA to protect fans, players and staff by…
read now
French retailer Monoprix teams with Shekel Brainweigh on cashierless store
October 14, 2020
Monoprix S.A., a Clichy, France-based retailer, has teamed with Shekel Brainweigh Ltd., an Israel-based weighing technology provider, to introduce an…
read now
CBD retailer installs AI vending machine at Atlanta airport
October 14, 2020
Chemesis International Inc., a cannabis product development company, has installed its first VICKI artificial intelligence self-checkout solutions machine at…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
