Interactive shopping app taps GenAI

August 12, 2024

Capsule, an AI-powered shopping app, aims to transform online retail shopping, starting with women's fashion, according to a Business Insider report.

Utah grocery chain deploying Instacart AI smart carts

August 6, 2024

Davis Food & Drug will be replacing most of its traditional shopping carts with Instacart's AI-powered smart carts at its three locations in Utah.

Between the Flags lifestyle brand leader shares CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Briony Oayda, managing director of Bondi Active and Between the Flags…

Aldi tests food vending machines

July 26, 2024

German grocery chains Aldi and Rewe are testing food vending machines offering fresh produce and staples around the clock, according to a Basic Tutorials…

Footwear retailer WSS taps Aptos for mobile POS

July 22, 2024

WSS, a footwear and apparel company owned by Foot Locker, is deploying the Aptos One POS, a mobile-first point of sale application.

Aldi debuts checkout free grocery option in Chicago

June 6, 2024

Supermarket chain Aldi has launched checkout free grocery, called Aldigo, with Grabango, at one location.

Manchester retailer offers shoppers interactive fitting room, self check-out

May 8, 2024

River Island's expanded store in the Arndale Center, in Manchester, England, offers an integrated shopping experience boasting interactive fitting rooms and…

Australian sports enterprise deploys Mashgin self-checkout kiosks

February 6, 2024

The Adelaide Oval, a sports ground in Adelaide, Australia has deployed 20 self-checkout kiosks from Mashgin.

Signifi's Michael Harrison talks with Retail Customer Experience Editor, Judy Mottl

Michael Harrison, vice president of strategic accounts and a managing partner with Signifi Solutions, spoke with Judy Mottl, editor of Retail Customer…

7-Eleven debuts vending machine store in Singapore

January 29, 2024

7-Eleven has introduced a vending machine concept store at Geylang Bahru MRT station in Singapore, according to a mothership report.

Uniqlo self-checkout counter for apparel wins kudos

December 28, 2023

Uniqlo, an apparel store that allows customers to check out purchases at a counter that uses radio frequency identification technology to process the…

Amazon testing a humanoid robot for warehouse operations

December 11, 2023

Amazon is testing Digit, a bipedal robot built by Agility Robotics, in a collaborative work environment in its warehouses.

Exploring Generative AI in Ecommerce: A 2024 Primer

Generative AI can revolutionize ecommerce by automating processes, predicting trends, and streamlining operations. Our article explores key applications and…

Ulta Beauty piloting smart vending machines in 10 U.S. stores

November 3, 2023

Ulta Beauty is testing smart vending machines within 10 stores across the U.S. via a partnership with SOS.

12 Guided Selling Examples for Ecommerce (With Results)

Enhancing customer experiences has become a top priority for businesses‼️ Customers now seek personalized interactions, proactive service, and sales…

How AR glasses will revolutionize the buying experience in physical retail environments

by Ari Grobman — CEO, Lumus

AR has the potential to transform how and why we make payments and buy certain items, simplifying processes and virtually eliminating the need to take out our…

TikTok: Crafting a successful shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

For brands whose primary audience overlaps significantly with the typical TikTok user, the platform could potentially be a primary touch point.

Trek boosts online conversions by 200% with new product discovery experience

Trek Bicycle uses Zoovu to increase purchase confidence and drive sales. A new AI-driven question-and-answer flow in Trek's product discovery experience…

Presented by Zoovu

Maximize Channel Partner Revenue

Take merchandising to the next level. By syndicating Product Discovery Experiences, you'll guarantee a consistent representation of your products everywhere…

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Bookseller taps ChatGPT for personalized customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

ChatGPT offers the online used book retailer a boatload of opportunities and strategies to better meet customer expectations and drive a more personal customer…