Assisted Selling News & Media
GK launches scanless shopping store
December 23, 2021
GK has opened a scanless store for employees at its headquarters in Schoneck, Germany, providing a completely contactless shopping experience
read now
Managing high call volume in retail during the Cyber-5 period
Contact center volume was up 41% year over year during the 2021 five-day holiday shopping weekend that extended from Thanksgiving through Cyber Monday…
read now
How Self-Service Applications Are Changing Customer Behavior
In a world where self-service technology plays a vital role in everyday life, it is crucial to understand the changing needs in customers’ demands.
Presented by KioskMarketplace.com
watch now
Royal Farms deploying NCR self-checkout to all stores
November 5, 2021
Royal Farms, a privately-owned convenience store chain, is rolling out NCR self-checkout to all of its 250-plus stores.
read now
Macy’s launches BakeXpress micro bakery
November 2, 2021
Macy's Westfield Valley Fair in the Bay Area has installed a custom-branded Bake Xpress robotic micro bakery adjacent to the toy department, offering shoppers…
read now
Mandoe self-service platform helps companies boost sales
August 23, 2021
Mandoe, a digital signage software company, has launched a self-service platform to help businesses attract more customers through digital promotion, according…
read now
Digital’s new role for physical retail
Retailers who can create a seamless user experience across both digital and in-store will have a marketing advantage in 2021 and beyond. John Moezzi, of Sharp…
read now
Virtual reality’s ‘I-Phone Moment’ is here
Consumer VR headset sales are "exploding" due to Oculus Quest 2, causing retail, entertainment and other venues to follow suit, consultant Bob Cooney noted in…
read now
Amazon, Lavazza team up on brewer with built-in voice activation
July 23, 2021
Lavazza and Amazon have introduced an espresso brewer that offers consumers voice recognition, according to the Lavazza website. The Lavazzza A Modo Mio Voicy…
read nowCoty piloting digital touchless fragrance device
July 15, 2021
Beauty retailer Coty Inc. is rolling out a touchless fragrance tester within the next year and testing is starting this summer in key European markets with a…
read now
Tokyo Olympics souvenirs available via self-service machines
July 15, 2021
Visitors at the Tokyo Olympics don't have to wait in long lines to buy souvenirs, thanks to a row of vending machines enabling them to purchase tote bags, mugs…
read now
Sam's Club pilots scan-and-go app
July 14, 2021
Sam's Club is piloting the integration of its scan-and-go app with a program called Scan & Ship that allows customers to place direct-to-home orders while…
read now
Need to know your foot size? There's an iPhone app for that
July 14, 2021
The Xesto Fit is a 3D foot sizing iPhone app that can recommend shoe sizes across 150 brands.
read now
Sports retailer builds a tent vending machine
July 13, 2021
Decathlon, a U.K. based sports retailer, has developed what it calls the world's first tent vending machine for display at the Trinity Leeds shopping mall in…
read now
Vending machine offers flowers in different stages of bloom
July 13, 2021
A Tokyo rail station, Shinjuku Station, has installed a vending machine that will offer a selection of flowers in different stages of bloom priced between 50…
read now
Furniture retailer goes 3D with room planner tool
June 9, 2021
Badcock Home Furniture & More has launched a Room Planner tool that lets customers re-imagine the possibilities of living spaces and provides full room…
read now
Mars countertop freezers will offer ice cream at Circle K locations
May 24, 2021
To meet evolving consumer preferences for frozen products at the point-of-sale, Phononic Inc., a provider of solid-state cooling and heating technology, has…
read now
Department store taps AI to help online shoppers find that perfect gift
May 24, 2021
Jarrold, a 251-year-old department store in Norfolk, England, is deploying AI technology from Boon, to give customers a unique and personalized smart gifting…
read now
Dickies piloting AI-driven consumer experience for Chinese shoppers
May 10, 2021
Dickies, which sells durable workwear, is piloting a personalized fitting experiencing on Alibaba Group's Tmall platform in China.
read now
Wedding band retailer launches sizing app to make shopping easier, more accurate
March 22, 2021
Hitched, a two-year-old wedding ring site for men, is offering customers a tool, The Ring Size App, that offers an easier and more accurate way to determine…
read now