Cosmetics retailer taps Vee24 to launch engaging customer experience

March 16, 2021

Clarins UK, a luxury skin care and cosmetics company is deploying the Vee24 platform, which provides intelligent conversational multi-experiences, as part of…

Retailers embracing AI to boost data-driven strategies

March 10, 2021

HomeTown Pharmacy, Pyramid Foods and Carlie C's IGA are three retailers deploying AI technology to boost data-driven decision making across merchandising…

Why location data is critical for consumers and retailers

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

Brian Cluster, director of industry strategy for CPG & Retail, Stibo Systems, explains why why location data is so important in 2021 and why managing it…

Navori Labs debuts AI marketing analytics software for retailers, DOOH advertisers

February 23, 2021

Digital signage software provider Navori Labs has released Aquaji, an AI-computer vision software platform focused on marketing analytics for the retailer and…

Wundermart, AiFi deploying autonomous checkout at European stores

February 22, 2021

Wundermart, which builds unmanned, data driven retail marketplaces, is teaming with AiFi, an AI computer vision technology provider, on an autonomous…

Grocery retailers’ transformation strategies will accelerate in 2021

Nuance is partnering with leading brands to help them engage and support their customers with AI-powered solutions to elevate experiences across all channels.

NY luxury retail district taps IQ Connect to boost store visits, sales

February 16, 2021

The Madison Avenue Business Improvement District, in New York's Upper East Side, is deploying Coniq's IQ Connect loyalty app to boost store visits, sales and…

Why a veteran airport concessionaire sees a big future for automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service retailing is expanding from office and travel products to numerous other product types, including CBD products that require age verification…

Automation and the retail customer experience

by Roy Castleman

Roy Castleman, founder and managing director of EC-MSP Ltd., shares insight on automation and how it's impacting retail today and what's to come in the future.

How to monetize DOOH advertising with self-service devices

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Marketing and media advertising leaders at Redbox, Coinstar and Five Star Food Service shared insight on how their enterprises are deploying a monetization…

How to drive ROI with omnichannel kiosk, signage strategy

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Panelists during a talk at the Self Service Innovation Summit addressed how to drive kiosk ROI with touchless solutions and an omnichannel strategy.

YSL debuts customer lipstick making experience

January 14, 2021

Come this spring consumers will be able to create their own lipstick shade right at home, courtesy of an innovative system from Yves St. Laurent.

Free webinar: What retail, grocers can learn from cannabis industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The cannabis industry has made huge strides when it comes to crafting a seamless, rewarding digital customer experience and presents a boat load of best…

Luxury watch retailer creates virtual boutique experience

January 7, 2021

The Watches of Switzerland Group, a luxury watch retailer, now boasts a virtual boutique providing enhanced person service via Vee24 technology.

How modern retailers can achieve success with AI chatbots

by Christa Martin

Christa Martin, a Chief Outsiders CMO, maps out how retailers should approach automation systems like consumer-facing chatbots and why the strategy should…

Toppan Printing tests facial scanning to improve cosmetics

January 6, 2021

Toppan Printing, a provider of touch display solutions, communication, security, packaging, décor materials and electronics solutions, is collaborating with…

Indiana meat producer teams with QuickCollect Solutions on automated grocery pickup

December 23, 2020

Munsee Meats, a Muncie, Indiana meat provider, will allow customers to pick up their orders placed through the company's website at an "Automated Farmers…

Mobivity, Par Tech partner to drive digital transformation

December 15, 2020

Mobivity Holdings Corp., a provider of personalized customer engagement solutions, is partnering with Par Tech Inc., a point-of-sale software provider.

How product data can boost customer relationship, after-sale CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In a free one-hour webinar Blustream CEO Ken Rapp maps out an invaluable customer experience strategy tied to the all-important product purchase data.

Bakery Express Cake ATMs expand in Canada

November 20, 2020

Carlo's Bakery, a Hoboken, New Jersey-based family bakery, has installed its 14th Bakery Express Cake ATM at Limeridge Mall, Hamilton, Ontario, according to a…