Assisted Selling News & Media
DOOH keeps small business alive during COVID-19
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Many small businesses are hurting due to COVID-19 restrictions. Some DOOH vendors, however, are helping them stay alive by offering free DOOH advertising to…
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Where are chatbots heading in 2020? Everywhere
by Priya Iyer
Priya Iyer, chairman and CEO, Vee24, shares insight on where chatbots fit into the customer experience and why the technology is becoming a critical piece of…
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Big adapting ahead for retailers striving to succeed in post-COVID-19
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…
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Smart retail market to hit $62B by 2025
May 4, 2020
The smart retail market is expected to grow from $21.6 billion in 2020 to $62.5 billion by 2025, according to a report by MarketsandMarkets. It will also grow…
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Personalized commerce paying off for retailers, reveals study
April 28, 2020
The more personal the better for both the consumer and the retailer.
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8 Ways HP Engage Go Enables Easier Selling
Discover 8 ways the HP Engage Go enables easier selling.
Presented by HP Inc.
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Amazon sellers get green light to send any kind of item to Amazon warehouses
April 14, 2020
One month after banning what its sellers could send to its warehouses Amazon has reversed course.
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COVID-19 fosters self-service innovation in China
April 8, 2020
While the coronavirus pandemic has hammered business activity worldwide, it has also fostered a wealth of self-service innovation. Nowhere is this more evident…
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COVID-19 drives grocery shoppers to self-checkout
April 8, 2020
Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey…
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Deloitte strategy experts: Cloud services bode big rewards for retail segment
by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…
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Grow your retail business with new customer trends
by Rekha Brar — Founder and Owner, Blossom Box Jewelry, Blossom Box Jewelry
Rekha Brar, founder and owner, Blossom Box Jewelry, shares tips and her tactics for driving customer engagement and why it's so important to reach shoppers the…
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Publix rolls out contactless pay to all stores
April 6, 2020
Publix, a Lakeland, Florida-based grocery chain, is rolling out contactless payment to all stores, including its organic GreenWise Market, as part of a…
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Why syndication is key for brands investing in immersive commerce
by Rob Weaver
Rob Weaver, chief revenue officer at Vertebrae, shares how a tech powerhouse is tapping web-based 3D and AR to develop and deliver innovative online content…
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The real reason customers leave (and how to stop them)
by Glyn Luckett — Commercial Director, TTi Global a Division of GP Strategies
Glyn Luckett, commercial director, TTi Global Research, a division of GP Strategies, believes the key to revealing and understanding exactly what makes your…
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Kroger launches senior shopping hours in Georgia
March 31, 2020
Supermarket grocery chain Kroger is deeming one hour every morning as senior shopping time.
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Why content is the foundation for a successful e-commerce shopping experience
by James Bathgate — VP of Implementations, Searchspring
James Bathgate, vice president of implementations, Searchspring, explores different ways retailer content can establish the brand as an expert voice, build…
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Continuous customerization in retail automotive services: Customer retention
by Rick Muldowney — Chief Analytics Officer, digm
Rick Muldowney, chief analytics officer at digm, explains how by putting continuous customerization to work, retail automotive services providers can identify…
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Curing customers curiosity: Providing dynamic information with electronic shelf labels
by Paul Milner — Marketing Director, Displaydata
Paul Milner, marketing director, Displaydata, explains why it's time retailers must focus on a more all-encompassing phrase: dynamic information.
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Why content localization equals success in global markets
by Ryan Soos — Sr. Customer Success Manager, Smartling
Ryan Soos, senior customer success manager at Smartling, offers insight on content localization and why it's all about putting the customer first and creating…
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Amazon hiring 100K workers to meet online sales crush in wake of COVID-19
March 17, 2020
Amazon is hiring on 100,000 workers in a quest to meet the "surge in demand" from online sales as people worldwide are sequestered home in light of the…
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