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Assisted Selling News & Media

Why retailers should adopt a flexible e-commerce strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…

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7 retail trends in 2020 and tips for success

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, partner, Chief Outsiders, writes that if 2019 was the year retailers woke up from a retail apocalypse, 2020 is shaping up to be the year of the…

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Microsoft CEO: Tech intensity will rule retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers that have been able to use their data successfully are creating new opportunities for not only customers, but for brands and suppliers, Microsoft CEO…

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Capgemini digital leader on why conversational interfaces are going mainstream

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Capgemini Digital Retail and Manufacturing Partnership Leader Genevieve Chamard shares insight on why voice and chat are fast becoming must-haves for retailers…

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Toshiba to present 'frictionless store,' printers at NRF

January 10, 2020

Toshiba Global Commerce Solutions will display its "Frictionless Store," employing multi-layered shelf sensor technologies and computer vision with real-time…

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Ingenico unveiling mobile checkout technology

January 10, 2020

Ingenico Group said it will unveil its iCON case for mobile checkout next week at the National Retail Federation's Retail Big Show.

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Self-checkout kiosk replaces manned store at rail station

December 26, 2019

A snack and souvenir shop at a Japanese rail station that closed due to a lack of workers recently reopened with a self-checkout system that takes cashless…

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Café X debuts robotic coffee bar at airport

December 19, 2019

Cafe X has opened at San Jose International Airport with the latest version of its robotic coffee bar, according to a press release.

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Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

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Why marketers shouldn't be too quick to switch to virtual-only strategies

Crawford Davidson, managing director, Go Inspire Group, shares insight on data relating to the balance between online and offline shopping and how it will…

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Italian shoe brand writing the book on retail pop-up strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Michele LoPriore, a high-end women's Italian shoe brand, knows all about retail pop-up strategy after popping up in Boca Raton, New York and now Chicago.

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Dave & Buster's debuts mobile guest engagement commerce app

December 5, 2019

Dave & Buster's is launching a guest engagement app experience that lets guests tap their smartphones on games, provides instant reloading capability for…

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Black Friday restaurant gift card sales nearly 10% higher this season

December 4, 2019

A Paytronix analysis of Black Friday restaurant gift card sales reveals a 9.73% increase compared to last year and sales for the holiday shopping weekend…

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Interactive wayfinding kiosks to post free ads for small retailers

December 4, 2019

Small businesses in Aurora, Illinois, a Chicago suburb, can post ads for free on the eight recently installed CityPost interactive touchscreen kiosks…

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What retailers really need in a voice assistant platform

Efrat Blaier, co-founder and CTO of Mmuze, explains why retailers should be looking at the platforms with specialized functionality for their unique fields…

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Pay-at-pump boasts potential to drive retail sales

December 3, 2019

The majority of consumers are open to new experiences when they pay at the pump, which could provide significant revenue opportunities for retailers, according…

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Sensory experiences boost sales by 10%

December 3, 2019

Mood Media has recently conducted a study entitled "Quantifying the impact of sensory market," which showed that sensory marketing techniques such as displays…

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Social media influence on holiday sales greater than ever

November 29, 2019

This holiday season will reveal a greater influence from social media when it comes to consumer purchases, according to a Dynata study commissioned by…

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