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Assisted Selling News & Media

Personalized commerce paying off for retailers, reveals study

April 28, 2020

The more personal the better for both the consumer and the retailer.

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8 Ways HP Engage Go Enables Easier Selling

Discover 8 ways the HP Engage Go enables easier selling.

Presented by HP Inc.

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Amazon sellers get green light to send any kind of item to Amazon warehouses

April 14, 2020

One month after banning what its sellers could send to its warehouses Amazon has reversed course.

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COVID-19 fosters self-service innovation in China

April 8, 2020

While the coronavirus pandemic has hammered business activity worldwide, it has also fostered a wealth of self-service innovation. Nowhere is this more evident…

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COVID-19 drives grocery shoppers to self-checkout

April 8, 2020

Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey…

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Deloitte strategy experts: Cloud services bode big rewards for retail segment

by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…

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Grow your retail business with new customer trends

by Rekha Brar — Founder and Owner, Blossom Box Jewelry, Blossom Box Jewelry

Rekha Brar, founder and owner, Blossom Box Jewelry, shares tips and her tactics for driving customer engagement and why it's so important to reach shoppers the…

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Publix rolls out contactless pay to all stores

April 6, 2020

Publix, a Lakeland, Florida-based grocery chain, is rolling out contactless payment to all stores, including its organic GreenWise Market, as part of a…

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Why syndication is key for brands investing in immersive commerce

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, shares how a tech powerhouse is tapping web-based 3D and AR to develop and deliver innovative online content…

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The real reason customers leave (and how to stop them)

by Glyn Luckett — Commercial Director, TTi Global a Division of GP Strategies

Glyn Luckett, commercial director, TTi Global Research, a division of GP Strategies, believes the key to revealing and understanding exactly what makes your…

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Kroger launches senior shopping hours in Georgia

March 31, 2020

Supermarket grocery chain Kroger is deeming one hour every morning as senior shopping time.

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Why content is the foundation for a successful e-commerce shopping experience

by James Bathgate — VP of Implementations, Searchspring

James Bathgate, vice president of implementations, Searchspring, explores different ways retailer content can establish the brand as an expert voice, build…

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Continuous customerization in retail automotive services: Customer retention

by Rick Muldowney — Chief Analytics Officer, digm

Rick Muldowney, chief analytics officer at digm, explains how by putting continuous customerization to work, retail automotive services providers can identify…

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Curing customers curiosity: Providing dynamic information with electronic shelf labels

by Paul Milner — Marketing Director, Displaydata

Paul Milner, marketing director, Displaydata, explains why it's time retailers must focus on a more all-encompassing phrase: dynamic information.

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Why content localization equals success in global markets

by Ryan Soos — Sr. Customer Success Manager, Smartling

Ryan Soos, senior customer success manager at Smartling, offers insight on content localization and why it's all about putting the customer first and creating…

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Amazon hiring 100K workers to meet online sales crush in wake of COVID-19

March 17, 2020

Amazon is hiring on 100,000 workers in a quest to meet the "surge in demand" from online sales as people worldwide are sequestered home in light of the…

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Lots of web content not catching consumer attention

March 17, 2020

A Contentsquare study reveals over two thirds, 69%, of all web content published by brands, is "unseen" by consumers, with the banking sector leading the list…

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Personalizing the retail experience across touchpoints

by Tim Beeson — President – North America, Natterbox

Tim Beeson, president, North America, at Natterbox, explains why it is so important for brick-and-mortar shops to focus on customer appeal.The entire shopping…

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5 reasons why chatbots represent a huge opportunity for retailers

by Julien Rio — Marketing Director, Engage Digital, RingCentral

Julien Rio, marketing director at RingCentral Engage Digital, outlines some reasons e-commerce retailers should consider using chatbots.

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