ICX Association Elevate Awards winners to be announced during livestream event

by David Drain

August 21, 2020

Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX…

Payless relaunches in North America with new online platform, concept stores

August 19, 2020

Footwear retailer Payless is relaunching in the North American market with a revamped e-commerce platform as well as new brick-and-mortar concept stores.

Macy’s hit with consumer privacy suit over facial recognition

August 10, 2020

An Illinois woman has sued Macy's, claiming in a class action that the corporation's use of facial recognition software violates the state privacy law…

Advertima raises $17M for in-store AI learning

August 6, 2020

Advertima, a computer vision platform provider, has raised $17.58 million in a funding round. It will use the funding to develop its machine learning and AI…

Face masks no friend to facial recognition systems

July 31, 2020

Even the top facial recognition system gets it wrong nearly half of the time when identifying a person wearing a facial mask.

AR, AI gain ground in post-COVID retail marketing strategies

July 28, 2020

The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…

Facial recognition market to hit $12B by 2026, report says

July 24, 2020

The facial recognition market will reach $12 billion in value by 2026 and will see an 18% compound annual growth rate, according to a report by Global Market…

Envisioning a more resilient retail landscape with more choices than ever

by Greg Khan

Greg Kahn, president and CEO of the Internet of Things Consortium, shares insight on how major brands are wasting no time to launch new technology and take new…

Top emerging technologies transforming the retail experience

As new technologies continue to explode across the marketplace, consumers demand that their shopping experiences follow suit.

Presented by RetailCustomerExperience.com

Immersive commerce leads retail’s jump to light speed

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, believes brands at the forefront of innovation now will be poised to recover faster in the months to come.

Lens maker launches AR sunglass experience via the smartphone

July 2, 2020

Lens maker Bollé is offering an augmented reality sunglass experience that lets shoppers try out its Phantom lens technology without ever touching the glasses.

Panasonic, PopID partner to bring facial recognition to retailers

June 12, 2020

Panasonic Corporation of North America and PopID, a Cali Group company, have partnered to bring facial recognition ordering and payment processes to both the…

Why retailers should embrace augmented reality in the wake of COVID-19

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Vertebrae Founder and CEO Vince Cacace shares insight on why and how retailers, battling through the coronavirus pandemic sales environment, should put AR at…

Where are chatbots heading in 2020? Everywhere

by Priya Iyer

Priya Iyer, chairman and CEO, Vee24, shares insight on where chatbots fit into the customer experience and why the technology is becoming a critical piece of…

Smart retail market to hit $62B by 2025

May 4, 2020

The smart retail market is expected to grow from $21.6 billion in 2020 to $62.5 billion by 2025, according to a report by MarketsandMarkets. It will also grow…

Top emerging technologies transforming the retail experience

by Ed Durbin — Global Director of Retail Solutions, End-User Computing, VMware

Ed Durbin, global director of retail solutions, end-user computing, VMware, shares insight on how retailers that leverage emerging technologies like AR/VR, IoT…

How AI is changing the face of modern web design for retailers

by Edward Coram James — Chief Executive, Go Up Ltd

Edward Coram James, a UX design professional and the CEO and co-founder of Go Up Ltd, shars insight on how web design plays an important role for the…

How retailers can add the human touch to digital transformation

by Samuel Mueller — CEO, Scandit

Samuel Mueller, CEO and co-founder of Scandit, explains how blending digital and physical worlds can bring e-commerce directly into the shopping aisle, with…

Why syndication is key for brands investing in immersive commerce

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, shares how a tech powerhouse is tapping web-based 3D and AR to develop and deliver innovative online content…

Vntana founder talks AR, VR, XR and delivering a digital experience into the real world

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…