Retail Roundtable: Amazon and USPS Sunday shipping

by James Bickers — Editor, Networld Alliance

Our experts weigh in on possible ramifications of this very big retail partnership.

Why customer loyalty isn't a 10-step process

Many have tried, but you can't develop a simple 10-step list for building loyalty. 

Mintel's senior retail and apparel analyst releases Black Friday comments

Ali Lipson gives a roundup of recent retail news, and her thoughts on the impact for US retailers this holiday season.

Four ways to fight showrooming with data

A thorough understanding of the practice can lead to strategies that help thwart the loss of customers to online competition.

Smartphones are transforming retail, not with technology, but with messy humanity

A profound transformation in retail is now underway. But it's not what you think.

CETW: Mobile marketing expert talks anti-showrooming strategies

by James Bickers

Survey data reveals an across-the-board increase in all showrooming behaviors.

Deloitte annual holiday survey: More consumers shopping mobile and local

Many shoppers plan to frequent local small businesses when visiting stores this holiday season.

What AT&T's redesign can teach you about your stores

Especially for electronics and technology retailers, the human touch is becoming more important than ever.

Halloween real-time store audits: The good, the bad, and the scary

Consumer spending on Halloween is predicted to reach $6.9 billion this year, an increase of more than 54 percent since 2005.

5 steps to personalize the in-store experience

A focus on the customer journey will improve your shopper's experience on their path to purchase.

Study: Social media for brand conversations on the rise

'Word-of-mouth champions' are twice as likely to recommend a brand via digital.

Holiday 2013: How to translate fewer days into more revenue

This year's holiday calendar is unique, and it will create some equally unique challenges for retailers.

Holiday spending expected to increase by 11 percent

Nearly all shoppers will be searching for discounts and sales, study finds.

Facebook and Cisco combine forces for in-store mobile

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The networking powerhouses created CMX for Facebook Wi-Fi to drive 'likes' and improve the connected customer experience.

Report: M-commerce grew 24 percent over the last 12 months

Consumers are increasingly turning to their smartphones and tablets for specific retail activities.

What's in store for the 2013 holiday shopping season?

Five predictions for what retailers can expect this holiday season and how they can prepare.

What to take away from the 2013 back-to-school season

Sales data can show how successful your back-to-school season was, but numbers don’t reveal the reasons why.

Should marketers trust their gut or their data?

According to a recent study, 80 percent of marketers are making decisions based on their gut instincts.

Commentary: The showrooming myth

The "false paradigm of showrooming" will only distract retailers from the real task at hand.

Has the Apple Store lost its uniqueness?

Apple's third quarter earnings dipped slightly, the first decline since 2009.