Targeting attractive segments in tough times

Many shoppers are going "full spend ahead" despite the economy.

Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Tapping the wisdom of crowds

Crowdsourcing gives retailers a way to learn customer needs, wants.

Retailing to the digital native

by James Bickers — Editor, Networld Alliance

A new type of shopper requires a new level of engagement.

The changing face of the department store

The venerable retail institution rolls with the times.

Creating a brand with a life of its own

Cultivating the customer passion that top brands enjoy.

Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

Trying on Clothes, 2.0

by James Bickers — Editor, Networld Alliance

Do shoppers want high-tech dressing rooms?

Building the perfect survey

Best-practices for crafting a survey that customers will complete.

Social e-commerce taps voice of shopper

Web 2.0 connectivity changes the game for online retail.

Think globally, sell locally

Ethnic products reach a larger audience than ever before.

Learning from in-store traffic patterns

Cutting-edge technology shows how well merchandising is working.

Search essential to online retail

Many e-commerce sites aren't taking full advantage of site search.

The emotional benefits of retail

Understanding the emotional connection between shopper, store.

Eye kiosk stands above KioskCom crowd

SoloHealth's EyeSite sweeps Self Service awards.

Making multi-channel make sense

by James Bickers — Editor, Networld Alliance

Creating consistent experiences is crucial.

Mystery shopping changes with the times

by James Bickers — Editor, Networld Alliance

Hidden cameras, online reporting update the venerable tool.

GlobalShop goes green

by James Bickers — Editor, Networld Alliance

Designed-in technology, green products this year's big emphases.

Trade shows converge on Vegas

The Digital Signage Show debuts in April.