Father's Day spend will be record high, predicts NRF

May 28, 2021

Spending on Father's Day this year will be a record-setter, the National Retail Federation said, hitting more than $20.1 billion.

Dick's CEO: 'We are in a great lane right now'

May 28, 2021

The 2021 first quarter proved bountiful for Dick's Sporting Goods as it reported a 115% jump in same-store sales compared to first quarter 2020.

2020 is Hosting a FREE Virtual Event for Home Improvement and Home Furnishings Retailers and Manufacturers

2020, the world’s leading provider of applications and enterprise solutions dedicated to interior design, space planning and furniture manufacturing, is…

Filtering Out the Forbidden—Content Moderation

Learn how Allsec's analytics-based reporting simplified content moderation, increased sales, and boosted user-generated content uploads by 17% for a leading…

Local Control. Nationwide Growth—AP/AR Management

Learn how Allsec’s digital retail solutions made managing 870 stores, spread across the United States, a cakewalk for a leading Auto-parts retailer.

Future of retail: Winning in the digital era

by Jay Sackos

Jay Sackos, vice president at Dolly, explains why effectively scaling a retail business to match the pace of the digital era requires intricate planning. For…

Consumers spending big on subscription boxes

May 25, 2021

Nearly a third of U.S. consumers, 32%, are signed up for a retail subscription box and spending an average of $57 a month, according to Emarsys research.

Consumer confidence in omnichannel payments is low, prefer in-store, Semafone survey reveals

May 21, 2021

Consumer confidence in the privacy and security of omnichannel payment tools such as social purchasing is low, according to a survey from Semafone, a data…

April online grocery sales go boom with 16% growth

May 21, 2021

Total U.S. online grocery sales spiked in April, jumping 16%, compared to a year ago yet fell a bit when compared to the previous month of March.

Social issues are big issue in customer loyalty

May 20, 2021

Social issues are top of mind with consumers these days, especially when it comes to brand loyalty.

Home Depot nails Q1 earnings, revenue

May 19, 2021

Stay-at-home mandates during the past year of the COVID-19 pandemic proved lucrative for Home Depot as the home improvement retailer beat estimates in its Q…

Groceries, online shopping drive Walmart Q1 sales boost

May 19, 2021

A 37% spike in consumer online shopping and increased grocery orders were prime reasons Walmart's Q1 sales jumped 6% and operating income increased 26.8%.

Data's role in creating not just 1 customer journey but tens of journeys

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience interviewed Melissa Tatoris, chief innovation catalyst at MarTech company Acoustic, an independent and open marketing cloud and…

Don't hold your breath waiting for hordes of revenge spending shoppers

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product for LiveArea, warns retailers not to overreact to the "pandemic bounce" in consumer traffic and retail sales.

Taking on Direct-to-Consumer Brands: How Traditional Retailers Can Stay in the Game

Across industries, the direct-to-consumer model is turning how buyers think about shopping on its head—and traditional retailers have no choice but to change…

Presented by RetailCustomerExperience.com

Consumers heading back to grocers, but takeout trend still strong

May 13, 2021

Eighty-six percent, of U.S. adults want to go to a physical grocery store now that COVID-19 pandemic fears are subsiding and 54% want to eat inside a…

Pandemic's end will bring big change to retail, claims retail strategist

May 12, 2021

As the U.S. pandemic restrictions continue to lift and consumers return to pre-COVD-19 behavior, there will be big implications for the retail industry.

Study: Consumer digital mindset here to stay

May 10, 2021

A majority of consumer (81%) will maintain and may even increase digital usage once COVID-19 restrictions are gone, according to a FullStory study.

3 customer acquisition strategies for post-pandemic retail

by Sai Koppala

Sai Koppala, CMO at SheerID, shares strategies to help retailers accelerate direct-to-consumer efforts and create a stronger connection with customers.

Consumers jumping online for Mom's gifts this year

May 7, 2021

Despite the fact COVID-19 vaccinations are increasing, two-thirds of U.S. consumers (64%) are going online to buy Mother's Day gifts.