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Consumer Behavior News & Media

Self-service: Why millennials, Gen Z expect it

by Laura Miller — Director of Marketing, Kioware

Retailers must give young consumers self-service options when it comes to shopping.

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India's retail market to hit 1.3T by 2020

June 1, 2015

India's retail market will reach $1.3 trillion by 2020.

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Bricks and orders: re-inventing the store

Blogger Bryan Pearson discusses how Birchbox, Amazon, Rent the Runway are re-inventing the store.

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Research identifies 'Brand Mavens' transforming retail

May 26, 2015

Research from CashStar and Texas A&M Center for Retail Studies reveals that brand mavens have enormous purchasing power.

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American Eagle Outfitters reports strong Q1

May 22, 2015

American Eagle Outfitters this week reported EPS of $0.15 for Q1..

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Study: Retailers struggling with omnichannel shopping

May 20, 2015

CFI Group reported that the average shopping experience is no longer either in-store or online; it's an interwoven process, and shoppers are finding flaws.

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Best Buy, Walmart support GS1 US standard

May 20, 2015

GS1 US Simple Product Listing is designed to help ensure that products are accurately represented across sales channels and are discoverable by search engines.

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NRF: Retail sales in April 'disappointed'

May 15, 2015

Stephen E. Schatz, with the National Retail Federation, is reporting that an earlier-than-normal Easter holiday did not play a major factor in consumer…

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Digital interactions drive brick-and-mortar sales

May 15, 2015

Deloitte Digital Study: Digitally-influenced sales are five times larger than e-commerce sales; consumers use of mobile for price checking declines 30 percent.

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Study reveals how consumers feel about giving to charity at the register

May 15, 2015

The Change at the Checkout Report found that 71 percent of the survey respondents have donated to charity at the register.

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Gap Inc. reports April Q1 sales results

May 14, 2015

Gap Inc. this week reported that April net sales were $1.21 billion for the four-week period ended May 2, 2015, compared with net sales of $1.33 billion for…

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3 myths keeping customers away from online shopping

Dan Leberman, vice president North American online small and medium business unit for PayPal, debunks the myths that inhibit e-commerce.

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April's higher shopping rates doesn't equal sales growth

May 11, 2015

Traffic rebounded, while cautious spending lingered in April.

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Lululemon's ABC's of marketing

by Bryan Pearson — President, LoyaltyOne

While Lululemon left little to the imagination with its see-through yoga pants crisis two years ago, the active wear chain has applied much imagination to its…

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Consumers getting ready to splurge on mom

April 29, 2015

Families are going to spend more on Mother's Day this year, according to NRF Survey.

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Report: Path to online purchasing is nonlinear

by Josh Fischer — Editor, NetWorld

New survey results found that 60 percent of consumers shop online at least once a month and prefer smartphones to tablets.

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Customer loyalty membership programs on the rise, study says

April 17, 2015

Despite their growth and popularity, loyalty programs don't automatically pay off for businesses, however.

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Analytics firm Retail Next raises $125 million in new funding

April 15, 2015

Retail Next plans to use the money to expand its global operations in several markets across Europe, Asia and Latin America and will also look for suitable…

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Barclays expects huge gains in UK spending on mobile devices

April 14, 2015

Barclays said the influence of mobile on spending, however, is expected to more than double this figure from £18.4 billion to £112 billion over the same period.

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The ultimate retail disruptors: Shoppers are the new POS

by Chris Petersen — Owner, IMS

Why do retail stores still have "cash registers"?

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