Millennials twice as likely to spend more this holiday season

December 12, 2014

The idea of not spending more this holiday season was consistent across age, income and education levels, but millennials had the lowest propensity to hold…

Three-quarters of all online purchases made within the first 60 minutes

December 11, 2014

Within the first minute of an online shopping session, brands lose 30 percent of their site visitors.

Retail sales increase 0.6 percent in November

December 11, 2014

Gains were consistent with NRF's holiday sales forecast, which anticipates an increase of 4.1 percent over last year.

Report says mobile shoppers prefer Sundays

December 11, 2014

In the U.S., Amazon is the most popular shopping destination for mobile users, with a 36.3-percent market share of traffic; eBay comes in second with 1…

New year, new loyalty: Five lessons you might have missed in 2014

If you didn't adopt a loyalty program in 2014, this is one New Year's resolution that's sure to pay off, and the numbers prove it.

Mobile payments dominate the early holiday shopping season

by Will Hernandez — Editor, NetWorld Media Group

Consumers now more than ever are using their smartphones and tablets to shop on Thanksgiving, Black Friday and Cyber Monday.

Webinar to delve into the impact of mobile on holiday shopping

December 8, 2014

Retail Customer Experience will host a free webinar that delves into the impact mobile technology is having on this holiday season, including analysis of this…

One in five Americans will soon purchase a wearable device

December 8, 2014

On an overall basis, more than four in 10 adults are very familiar with wearable computers.

How to align your loyalty program with your company's charitable works

by Bryan Pearson — President, LoyaltyOne

It took Scrooge three ghosts and a long night to become a charitable man. For many loyalty marketers, it only requires the spirit of competition.

Data from sales registers shows Black Friday down over last year

December 5, 2014

November sales comps before the holiday were positive, suggesting that consumers began their holiday shopping earlier this year.

Report says Black Friday down from last year, but November saw modest growth overall

December 4, 2014

In-store engagement improved, with average duration up and bounce rate down, as the shoppers that did visit the store had a strong intent to buy.

Report details shopping behaviors of US Hispanic population

December 3, 2014

Hispanics account for one-sixth of the U.S. population, totaling 53 million people. These shoppers have increased their spending more than 200 percent since…

IBM report says Cyber Monday revenue up 8.5 percent over last year

December 2, 2014

From Thanksgiving through Cyber Monday, overall online sales increased 12.6 percent, with mobile sales up 27.2 percent compared to the same period in 2013.

First 23 days of November saw $17.5 billion in desktop e-commerce

November 26, 2014

Friday, November 21 has been the heaviest online spending day of the season to date at $914 million in desktop spending.

#GivingTuesday: Do we need another holiday this season?

by Chris Petersen — Owner, IMS

Another holiday concocted to get us to buy more gifts? On the contrary, this special day is a simple idea that can become one of your most important traditions…

Swirl releases results of retail beacon marketing campaigns

November 25, 2014

The Swirl platform is currently deployed at retailers throughout the U.S. and Canada, including Lord & Taylor, Hudson's Bay, Urban Outfitters, Alex & Ani…

KPMG says payment security issues will impact holiday shopping

November 25, 2014

More than half of consumers are either unsure or not confident at all in the security of their personal information when shopping both in-store and online.

Survey: Online shoppers have become deal-hungry

November 25, 2014

Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact…

Webinar spells out five big mistakes retailers are making with mobile this year

by James Bickers — Editor, Networld Alliance

As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation…

Deloitte releases pre-Thanksgiving survey results

November 24, 2014

Consumers still have a lot of shopping to do, and more than half will shop over Thanksgiving weekend.