NRF: November retail sales rose 4.5 percent

December 12, 2011

Strong promotions on holiday gifts helped a variety of retail categories draw in savvy shoppers as the 2011 holiday shopping season started strong. According…

Consumers aren't buying into discount promises

December 7, 2011

Despite research stating that most retailers are offering discounts better than or as steep as last year, consumers aren't buying it and are waiting as long as…

New study is first to test the actual impact of branded apps on consumers

Research found that mobile applications can stimulate interest in new product categories.

What customers really remember from the holidays

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Long after the holiday and the online deals and big box sales, it's the shopping experiences that most customers remember.

Five ways digital marketing can improve loyalty programs

In too many cases, new digital channels and a retailer's loyalty program are disconnected.

Location-based marketing may increase in-store traffic

December 4, 2011

Foot traffic on the UK's high streets has seen its sharpest drop since last December's snow, falling 2.3 percent compared to the same period last year…

Dollar stores are trendy

December 4, 2011

Dollar stores are now part of the national shopping habit. As of mid-year 2011, the combined store count of the four major dollar store chains — Dollar…

KPMG report says consumers are embracing technology, willing to trade personal data

December 4, 2011

In a new study by KPMG, consumers say they are increasingly embracing new mobile technologies, but they're sending some mixed signals as well. While many still…

Klout vs. Clout: Both are important to your business

by Kimberly Nasief — President, Measure Consumer Perspectives

I'd like to tell you a story about a friend of mine — and a business that did her wrong.

Tracking customers via cell phones: Good marketing or privacy invasion?

Two malls halted testing the new technology after a U.S. senator said it invades consumer privacy.

ShopWith.It may be a hit this holiday shopping season

by Annamaria Turano — Executive Director, MCAworks

A new, free social media app launched today, Dec 1st, taking shopping-and-socializing to a new level in the digital world. The ShopWith.It app promises to be…

M-commerce sales shoot up as more consumers buy via mobile

Sales will nearly double this year and more than quadruple again by 2015, report says.

Price-matching guarantees

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Target's third quarter profits are up 3.7 percent according to Andria Cheng in her MarketWatch article, Target profit rises better-than-expected, in the Wall…

Is online shopping declining?

November 29, 2011

New research is showing that online shopping has nearly reached its peak. Shop Direct Group's sister company, Transactis, measured online shopping activity…

IBM online retail survey shows healthy m-commerce growth on Cyber Monday

Study shows impact of tablets, mobile operating systems on m-commerce.

Black Friday to Cyber Monday: How low can the extreme shopping go?

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

Just about every news story this Monday morning contained statistics relating to the health—or lack thereof—of the economy based on how much we shopped over…

Malls say 'No' to tracking customers via cell phones

November 28, 2011

Two malls planning to test new technology designed to track shoppers' movements via cell phone signals have nixed those plans after a U.S. senator raised…

Malls tracking customer behavior via cell phones

November 27, 2011

Shopping malls in the U.S. have started collecting data about shoppers via their cell phones.

PayPal announces monster increase in its m-payment volume on Thanksgiving/Black Friday

by James Wester — Editor 1, Mobile Payments Today

Payment processor releases data on consumers' mobile payment trends over holiday weekend.

Target defends 'Black Thursday' decision

November 22, 2011

Target is defending its decision to open at midnight on Thanksgiving after employee Seth Coleman delivered bagfuls of petitions with 190,000 signatures to the…