Consumer Behavior News & Media

Agentic AI may disrupt retail yet consumer caution in play

November 27, 2025

Agentic AI is poised to disrupt retail yet 50% of consumer remain cautious of fully autonomous purchasing.

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Many consumers using AI, social media for holiday shopping

November 25, 2025

More than half, 57%, of holiday shoppers will be using social media when shopping and 39% will be using AI tools.

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Shoppers a bit wary Black Friday deals are really deals

November 25, 2025

A hefty number of shoppers, 84%, believe retailers inflate prices ahead of sales to exaggerate discounts. Skepticism is highest among the younger shopper…

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Increasing prices impacting holiday shopper plans

November 21, 2025

Nearly seven in 10 shoppers report increasing prices will impact spending plans this year, with 39% expecting to spend less.

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Holiday shoppers adjusting spend habits due to economy

November 21, 2025

Consumers are showing spending caution this holiday season and adjusting habits in response to economic uncertainty.

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Majority of consumers will join loyalty program with an active community

November 13, 2025

A good majority, 70%, of consumers are more likely to join a loyalty program that has an active community and 71% consider engagement with community members to…

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Retail holiday sales to exceed $1T for first time in 5 years

November 12, 2025

The holiday retail sales season, between November and December, will grow between 3.7% and 4.2% which could bring total spend to just over $1 trillion…

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Most consumers anxious about tariffs

November 11, 2025

American consumers, over 80%, are increasingly concerned about the impact of tariffs on their spending power.

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Theft, violence on the rise in retail

November 7, 2025

Violence and theft are increasing in the retail industry with retailers reporting a 18% jump in the average number of shoplifting acts per year from 2023 to…

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From destination to signal: How AI is rewiring the role of brand websites in retail

by Joseph Perello — Founder and CEO, Props

In a world where shopping starts with a prompt, the question is no longer “How do I get traffic to my site?” It’s “What does my content teach the machine about…

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Gen Z big on buying via social media

October 29, 2025

When it comes to shopping, Gen Z consumers (those born after 1995) are increasingly turning to social media as 44% have purchased via the commerce channel.

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Holiday shopper spending projected to hit 2nd highest in 23 years

October 23, 2025

Consumers are projected to spend $890.49 per person on average this holiday season, according to a National Retail Federation survey and the amount is the…

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American shoppers very concerned about global trade issues

October 22, 2025

Nearly half, 45%, of American shoppers are extremely concerned or very concerned about global trade issues impacting the ability to find products they want to…

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Most consumers worried about tariff impact as holiday season approaches

October 21, 2025

Well more than half of consumers, 80%, are concerned about rising costs due to tariffs.

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Discount retailers big holiday shopper focus

October 21, 2025

Nearly three-quarters of U.S. consumers, 73%, will shop at discount retailers this holiday season, according to a VTEX research report.

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Consumers feeling a bit Grinch-like this holiday season

October 20, 2025

Consumers will spend an average of $1,595 this holiday season — reflecting a 10% drop compared to the 2024 holiday season.

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Consumers preparing for financial challenges

October 20, 2025

A hefty majority of consumers, 79%, are preparing for increased financial challenges and 77% are taking specific steps to stay within a holiday budget as the…

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Online holiday shopping season to hit $253B

October 16, 2025

This year's online holiday shopping season is projected to hit $253.4 billion, reflecting a 5.3% increase year over year, according to a Adobe shopping…

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