Consumer Behavior News & Media

Half of retailers can’t keep up with pace of tech change

December 2, 2025

Just over half of North America retailers, 54%, can't keep up with pace of technology change and 49% struggle to quantify return on in-store tech investments…

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Shopping insights on the millennial consumer

December 2, 2025

The average millennial household spends $22,298 each year in stores, taking 683 shopping trips a year. The millennials top retailers are Walmart, Amazon…

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A look at the longest walking distances in US malls

December 1, 2025

Every wondered how long you may have walked during that last mall visit? To answer that question for mall walkers across the nation Kuru has mapped it all out.

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Consumers want flexibility, reliability in online purchase shipping

December 1, 2025

Consumers not only want low-cost or free shipping they want flexibility and reliability.

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Agentic AI may disrupt retail yet consumer caution in play

November 27, 2025

Agentic AI is poised to disrupt retail yet 50% of consumer remain cautious of fully autonomous purchasing.

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Many consumers using AI, social media for holiday shopping

November 25, 2025

More than half, 57%, of holiday shoppers will be using social media when shopping and 39% will be using AI tools.

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Shoppers a bit wary Black Friday deals are really deals

November 25, 2025

A hefty number of shoppers, 84%, believe retailers inflate prices ahead of sales to exaggerate discounts. Skepticism is highest among the younger shopper…

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Increasing prices impacting holiday shopper plans

November 21, 2025

Nearly seven in 10 shoppers report increasing prices will impact spending plans this year, with 39% expecting to spend less.

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Holiday shoppers adjusting spend habits due to economy

November 21, 2025

Consumers are showing spending caution this holiday season and adjusting habits in response to economic uncertainty.

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Majority of consumers will join loyalty program with an active community

November 13, 2025

A good majority, 70%, of consumers are more likely to join a loyalty program that has an active community and 71% consider engagement with community members to…

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Retail holiday sales to exceed $1T for first time in 5 years

November 12, 2025

The holiday retail sales season, between November and December, will grow between 3.7% and 4.2% which could bring total spend to just over $1 trillion…

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Most consumers anxious about tariffs

November 11, 2025

American consumers, over 80%, are increasingly concerned about the impact of tariffs on their spending power.

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Theft, violence on the rise in retail

November 7, 2025

Violence and theft are increasing in the retail industry with retailers reporting a 18% jump in the average number of shoplifting acts per year from 2023 to…

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From destination to signal: How AI is rewiring the role of brand websites in retail

by Joseph Perello — Founder and CEO, Props

In a world where shopping starts with a prompt, the question is no longer “How do I get traffic to my site?” It’s “What does my content teach the machine about…

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Gen Z big on buying via social media

October 29, 2025

When it comes to shopping, Gen Z consumers (those born after 1995) are increasingly turning to social media as 44% have purchased via the commerce channel.

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Holiday shopper spending projected to hit 2nd highest in 23 years

October 23, 2025

Consumers are projected to spend $890.49 per person on average this holiday season, according to a National Retail Federation survey and the amount is the…

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American shoppers very concerned about global trade issues

October 22, 2025

Nearly half, 45%, of American shoppers are extremely concerned or very concerned about global trade issues impacting the ability to find products they want to…

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