Consumer Behavior News & Media
Shortlist announced for 2008 European Retail Solutions Awards
by James Bickers — Editor, Networld Alliance
April 30, 2008
Nominees have been announced for the eighth annual European Retail Solutions Awards, which will be awarded in a ceremony June 25 at Old Billingsgate Market in…
read nowDo customers still fall for pricing tricks?
April 28, 2008
Inside Retailing: Some recent research conducted by Janiszewski and Uy has focused attention again on the notion of psychological pricing. Are we really fooled…
read nowRetailers experiment with new loyalty programs
April 27, 2008
Wall Street Journal: Rising food and oil prices combined with a downward spiraling economy have spurred consumers to spend less time shopping and more time…
read nowHigh gas prices driving more online shopping
April 24, 2008
eMarketer: One-third of online U.S. adults say they are more likely to shop online because of high gasoline prices, according to a recent iCongo-sponsored…
read nowRetail designers emphasizing local connections, customer amenities
April 23, 2008
CoStar: Architect Tipton Housewright says today's retail designers are placing emphasis on having their environments blend in with local culture. They're also…
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Survey: Two-thirds of shoppers will try smaller-format stores
April 21, 2008
St. Louis Post-Dispatch: Grocery stores might be worried that giant Wal-Mart Supercenters will lure away customers, but results from a recent retail research…
read nowIn British retail, cash is still king
April 21, 2008
Off License News: Cash is still the most popular form of payment among retail customers despite efforts by card companies to push plastic alternatives.
read nowStudy: 18-to-30-year-olds drawn to out-of-home media
April 16, 2008
MediaPost: Aegis Media Americas' Posterscope USA concluded what it termed the first consumer-insight research study of the U.S. out-of-home market. The study…
read nowStudy analyzes how, why teens shop
April 16, 2008
Minneapolis Star Tribune: If parents can hardly predict how their teenagers will behave on a given day, what chance do stuffy stockbrokers have? The odds…
read nowOnline retailers benefit from 'buying under the influence'
April 13, 2008
Los Angeles Times: BUIs — those who buy under the influence — may be the Internet's dirty little secret. And with retail e-commerce up 19 percent to $136.…
read nowInnovation in experience design 'the last frontier'
April 13, 2008
Business Week: Innovation in product design has lost its meaning and, therefore, its value. But there is still one frontier that remains wide open: experience…
read nowOpinion: Store design should emphasize comfort
April 13, 2008
Retail Week: In a debate on store design trends, Fitch chief creative director Tim Greenhalgh said shoppers are looking for places where "you can go and feel…
read nowMost people uneasy with customized Web content
April 13, 2008
Reuters: Nearly 60 percent of 2,513 people in the United States questioned in a Harris Interactive poll said they were uneasy when Web sites use information…
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Making multi-channel make sense
by James Bickers — Editor, Networld Alliance
Creating consistent experiences is crucial.
read nowShopperDNA gauges effectiveness of in-store marketing
April 9, 2008
Progressive Grocer: Marketing and sales management consulting firm Cannondale Associates has developed an analytical process and methodology for successfully…
read nowReport: Multi-channel must be seamless, customer-centric
April 7, 2008
SARATOGA SPRINGS, New York — CORESense, a software-as-a-service multi-channel retail management system company serving small to medium-sized specialty…
read nowNorth American consumers demand more self-service
April 7, 2008
ORLANDO, Fla. — A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corp. shows an…
read nowInaugural Customer Experience Summit announced
April 6, 2008
WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…
read nowUsing virtual reality to test merchandising layouts
April 6, 2008
Oshkosh Northwestern: Kimberly-Clark Corp. is working virtual miracles for its clients and partners these days. Welcome to its Innovation Design Studio in…
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