Home Depot's Q4 boasts record breaking sales, earnings

February 24, 2021

Despite an ongoing pandemic, home improvement retail Home Depot had a record-breaking Q4 sales and earnings.

Italian luxury brand taps Medallia to boost customer experience

February 24, 2021

Salvatore Ferragamo, an Italian luxury brand, is deploying Medallia's Experience Cloud to improve customer experience throughout its international network…

January retail sales reflect strong start for 2021

February 24, 2021

January was a busy month for consumers and retail sales illustrate a "very strong start" to the year, according to the National Retail Federation.

Navori Labs debuts AI marketing analytics software for retailers, DOOH advertisers

February 23, 2021

Digital signage software provider Navori Labs has released Aquaji, an AI-computer vision software platform focused on marketing analytics for the retailer and…

Online grocery sales hit $9.3B in January

February 23, 2021

January was a busy month at online supermarket sites with total U.S. online grocery sales hitting $9.3 billion for the month.

Consumers going local, exploring new retail despite pandemic

February 22, 2021

American consumers are supporting small business and local retailers and open to trying new retail brands, according to a Vericast survey on consumer behavior.

Grocery retailers’ transformation strategies will accelerate in 2021

Nuance is partnering with leading brands to help them engage and support their customers with AI-powered solutions to elevate experiences across all channels.

Standard Cognition raises $150M, teams with Compass Group and Circle K on autonomous checkout

February 18, 2021

Standard Cognition, which provides an autonomous checkout solution that can be quickly installed in retailers' existing stores, has raised a $150 million round…

How retailers are using video data to make stores safer, more profitable during pandemic

by Stephanie Weagle

Stephanie Weagle, BriefCam CMO, shares insight on the power of video surveillance today and after the COVID-19 pandemic is no longer a worry.

Chat commerce can boost retail revenue, claims survey

February 16, 2021

Retailers employing chat commerce technology can benefit from higher revenue, improved customer retention, reduced service costs and greater marketing…

Retailers' pandemic actions influencing consumer perception

February 15, 2021

The actions and messaging by retailers during the past year's COVID-19 pandemic is influencing consumer perception and behavior, according to a Jigsaw study…

30% of fashion brands will close this year, claims survey

February 15, 2021

More than a third of fashion brands (37%) will close stores this year, 56% of retailers will shutter physical stores and 66% of shoppers won't be hitting a…

Retail technology: The path forward

by Andre Hordagoda

Andre Hordagoda, co founder of Go Instore, shares insight that retailers, having survived nearly a full pandemic year, now face a new dilemma — innovate, or…

3 retail trends that will set the stage in 2021

by Ignatius K.C. Lau

Ignatius K.C. Lau, vice chairman and CEO at SML Group, offers up the top three trends retailers should be aware of and why they need to remain agile and…

Valentine's Day will be much more homey this year

February 12, 2021

This year's Valentine's Day celebration is likely going to be a home-based experience for many given the ongoing pandemic.

Consumers loving digital banking engagement, reveals BoA

February 12, 2021

Consumers are embracing mobile banking with one banking institution experiencing record levels of engagement.

Mall owner optimistic this year will be a better one for business

February 11, 2021

With the U.S. pandemic hitting it's one-year mark, the biggest U.S. mall operator is expressing optimism that business may be returning toward a normal point.

Not everyone is getting a Valentine's Day gift this year

February 11, 2021

While some reports reveal Valentine's Day shoppers are likely to spend more this year than last, one survey claims 40% of American consumers won't spend a dime.

6 retail insights marketers should apply this Valentine’s Day

by Daniel Heer

With consumer spending for the Valentine's Day holiday expected to reach $21.8 billion, Daniel Heer, founder and CEO of Zeotap, maps out six points marketers…

Millennials are the biggest Valentine's Day gift spenders

February 10, 2021

When it comes to buying loved ones a Valentine's Day gift the millennials are the biggest and most extravagant spenders — doling out an average of 40% more…