Kagan: Is Amazon Pay a trojan horse digital wallet to retailers?

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains why he believes Amazon Pay could have a successful future as a payment method in the retail world, even though these retailers are arch…

Cash, credit still retail consumer favorite payment choice

December 18, 2018

A majority of U.S. consumers (89 percent) still prefer paying with cash, credit card or debit card and only 8 percent of respondents prefer mobile payment.

How retail kiosks can help retailers simplify the busy holiday season

Melissa Tally, marketing coordinator at Meridian Kiosks, provides an overview of kiosk technology and how emerging advancements can help retailers meet…

Crowded stores, spend budget top holiday stressors, claims study

December 14, 2018

The top stressors for consumers during the holiday season are crowded stores and financial limitations, with long lines, out-of-stock items and online delivery…

Most couples don't share when it comes to holiday spend actions, reveals survey

December 13, 2018

Almost half of Americans don't share with spouses/partners about how much they spend on holiday gifts, according to a Swagbucks survey.

Why it's time for retail marketers to start listening

Evan Magliocca, brand marketing manager, at Baesman Insights & Marketing, discusses what marketers can be doing to better learn about customers and create more…

December shopping marks biggest online period ever in US

December 12, 2018

A recordsetting $80.3 billion was spent online as of Dec. 6, marking it as the biggest e-commerce period of all time in the U.S., according to Adobe Analytics…

Consumers care about a brand's purpose, reveals study

December 12, 2018

Consumers aren't just interested in great prices, innovative delivery options or item availability. A good number, 63 percent, are also interested in only…

Retail food purchase activities put states on the naughty, nice lists

December 11, 2018

In the spirit of the holidays Ibotta has released a "naughty or nice" list listing showing U.S. states that have the most, or the least holiday spirit.

Many millennials love Amazon more than drinking, sex

December 10, 2018

A good majority of millennials, 77 percent, are willing to give up drinking and 44 percent are willing to give up sex before giving up access to Amazon.

The new retail era where logistics is both sexy and essential

by Chris Petersen — Owner, IMS

Chris Petersen explains why, from AI to predictive inventory, logistics isn't what it used to be.

Are you ready for Gen Z consumers? No BS allowed!

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Gen Z consumers comprise 26 percent of the population and they should not be confused with millennials.

Retailers missing omnichannel opportunities reveals report

December 6, 2018

Digital shoppers are all about convenience, selection and data privacy and one of every three dollars is being spent online, according to the BigCommerce 201…

Online grocery action sees uptick in fresh food purchases

December 5, 2018

Consumers are increasingly ordering groceries online and more than ever are purchasing fresh food items, according to a study from The Retail Feedback Group.

Online shoppers don't have much patience, reveals study

December 5, 2018

Retailers don't have as many chances for redemption with shoppers than they likely think, according to a Brightpearl report which reveals consumers aren't very…

Amazon leader: Voice assistant makes retail experience more personal, natural, authentic

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Voice commerce continues to expand, offering retailers new ways to engage the consumer. But Patrick Gauthier, vice president of Amazon Pay, has more questions…

4 negotiation strategies for managing difficult retail customers

Dean Kaplan, president of the Kaplan Group, shares insight on how to prevent the angry retail customer scenario and what to do if it can't be avoided.

Mobile, voice-assistant shopping up this holiday season, reveals study

November 29, 2018

A Citi Retail Services study reveals 42 percent of consumers planned to holiday shop via smartphones or tablets, and 13 percent planned to use virtual…

Holiday shoppers embracing mobile big time

by David Jones — Editor, Networld Media Group

Data from Adobe Analytics shows mobile shopping reached new heights during a record Cyber Monday

Gen Z, millennials will spend the most this holiday season

November 28, 2018

While a good majority — 77 percent, —of consumers expect to spend the same or more this holiday season, younger shoppers will likely be outspending the older…