Retail food purchase activities put states on the naughty, nice lists

December 11, 2018

In the spirit of the holidays Ibotta has released a "naughty or nice" list listing showing U.S. states that have the most, or the least holiday spirit.

Many millennials love Amazon more than drinking, sex

December 10, 2018

A good majority of millennials, 77 percent, are willing to give up drinking and 44 percent are willing to give up sex before giving up access to Amazon.

The new retail era where logistics is both sexy and essential

by Chris Petersen — Owner, IMS

Chris Petersen explains why, from AI to predictive inventory, logistics isn't what it used to be.

Are you ready for Gen Z consumers? No BS allowed!

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Gen Z consumers comprise 26 percent of the population and they should not be confused with millennials.

Retailers missing omnichannel opportunities reveals report

December 6, 2018

Digital shoppers are all about convenience, selection and data privacy and one of every three dollars is being spent online, according to the BigCommerce 201…

Online grocery action sees uptick in fresh food purchases

December 5, 2018

Consumers are increasingly ordering groceries online and more than ever are purchasing fresh food items, according to a study from The Retail Feedback Group.

Online shoppers don't have much patience, reveals study

December 5, 2018

Retailers don't have as many chances for redemption with shoppers than they likely think, according to a Brightpearl report which reveals consumers aren't very…

Amazon leader: Voice assistant makes retail experience more personal, natural, authentic

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Voice commerce continues to expand, offering retailers new ways to engage the consumer. But Patrick Gauthier, vice president of Amazon Pay, has more questions…

4 negotiation strategies for managing difficult retail customers

Dean Kaplan, president of the Kaplan Group, shares insight on how to prevent the angry retail customer scenario and what to do if it can't be avoided.

Mobile, voice-assistant shopping up this holiday season, reveals study

November 29, 2018

A Citi Retail Services study reveals 42 percent of consumers planned to holiday shop via smartphones or tablets, and 13 percent planned to use virtual…

Holiday shoppers embracing mobile big time

by David Jones — Editor, Networld Media Group

Data from Adobe Analytics shows mobile shopping reached new heights during a record Cyber Monday

Gen Z, millennials will spend the most this holiday season

November 28, 2018

While a good majority — 77 percent, —of consumers expect to spend the same or more this holiday season, younger shoppers will likely be outspending the older…

Cyber Monday biggest Amazon sales day ever

November 27, 2018

The Thanksgiving holiday weekend and Cyber Monday proved to be a huge sales boon for Amazon with Cyber Monday hitting the record books as the biggest shopping…

Black Friday sales hit record-setting $6.2B, one third via the smartphone

November 26, 2018

Consumers are busy spending and very busy tapping mobile devices for holiday shopping this year.

Black Friday mobile shoppers set single-day record

by David Jones — Editor, Networld Media Group

November 26, 2018

Consumers relied on their smartphones to find the best deals on Black Friday.

Why social media will never deliver a good discovery shopping experience

While social media social media is great for connecting with customers, it's supplemental to a retailer's own platform, writes Andrew Blachman, COO of…

Survey: Consumers OK with security flaws on Cyber Monday

November 21, 2018

When it comes to shopping on Cyber Monday a good number of consumers, 62 percent, will shop a brand that has been breached in the past if the sale is…

164M consumers will be shopping Thanksgiving weekend

November 21, 2018

A projected 164 million consumers will shop over the five-day Thanksgiving weekend, according to an annual survey by the National Retail Federation and Prosper…

3 ways to keep the personal touch in brick-and-mortar retail

Ron Lutz, executive vice president and chief client officer, Miller Zell, offers up insight on why brick-and-mortar retailers must be focused on delivering an…

Commerce 2040: The dawning of a new retail customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The rate of technological change is accelerating, and, by 2040, consumers will be using automation for more of their daily tasks.