Consumer Behavior News
Grocery shopping reflects inflation-coping strategies
August 24, 2023
Grocery shoppers are buying more items on sale, eating at home more and choosing more store brands over national brand products, and all those actions are…
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July retail sales boast healthy increases
August 24, 2023
Retail sales increased 0.7% in July and core retail sales jumped 1%, according to Commerce Department data.
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Consumers shopping earlier, spending less for holiday season
August 22, 2023
Shoppers are facing tighter budgets, are increasingly focused on saving money and are expected to shop earlier this holiday season and spend less.
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Grocers increasing tech spend
August 22, 2023
More than half, 57% of grocers, expect to increase tech spending in the next year and a half and 65% believe they are well positioned to succeed in the digital…
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Most families spending same or a bit more on school shopping this year
August 17, 2023
Most families, 84%, plan to spend the same or more on back-to-school shopping this year, compared to 2022, and households appear able to absorb the impact of…
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Walmart reigns as top grocery retailer
August 16, 2023
Walmart is tops when it comes to the top five retailers by dollar share, with Kroger still in second place despite consistent declines since 2021.
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Shoppers will spend less on back-to-school while seeking savings
August 15, 2023
Spending for school suppliers for K-12 students will dip by 10% this year, according to a Deloitte back-to-school survey that also revealed shoppers are…
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Gen Z big focus for Canadian retailers
August 14, 2023
While retailers in Canada are making progress in reaching the Gen Z consumer, doubling marketing since 2019, there's still a long way to go to capture the…
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Most shoppers want a better search experience
August 14, 2023
Six of 10 online shoppers want a better product search experience and think the online search function on retail websites needs an upgrade.
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Most UK consumers don’t view personalized experiences as personal
August 11, 2023
A hefty number of consumers, 71%, feel personalized experiences are "targeted" and just 33% of those view the experiences are "truly personal."
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Consumer ‘bouncing’ proving costly to retailers
August 10, 2023
The average cost of a customer bouncing off a brand website is $5.11 and most bouncing is due to a customer's poor landing experience on a brand site.
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Taylor Swift’s The Eras Tour pumps up Michael’s sales
August 9, 2023
The cash registers are ringing at fabric and craft retailer Michael's as Taylor Swift fans and ticket holders to her The Eras Tour are filling locations to buy…
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Consumers want coupons, most not happy about economy
August 9, 2023
More than half, 63% of U.S. consumers feel extremely or somewhat negative about the economy and 54% are looking for coupons, sales and promotions to save money…
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Networld Media Group launches Rewards That Matter website for consumers
August 3, 2023
Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards…
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Walmart’s the favorite place to buy a Barbie
August 1, 2023
Nearly half, 48%, of those shopping for a Barbie doll or accessory are likely stopping by Walmart with 33% hitting Target and another 33% hitting up Amazon.
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Gen Z, millennials are all about summer sales
July 31, 2023
A good number, 68%, of Gen Z and millennials are delaying major purchases this summer until there is a sales event or discounted price and 20% of Gen Z has…
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Social media playing role in back-to-school shopping
July 28, 2023
A majority of back-to-school shoppers, more than 75%, are using social media for ideas and recommendations on what to buy this year.
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Retail sales up despite cooling economy
July 27, 2023
Retail sales continued an upward trend in June despite slower job gains and a cooling economy.
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Back-to-school spend should be on par despite inflation
July 26, 2023
This year most consumers (83%) should spend the same as last year, or more, on back-to-school shopping, and households appear ready to absorb the impact of…
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Gen Z consumers want technology-enabled, self-service options
July 21, 2023
The plugged-in Gen Z consumer demographic is the most likely to seek tech-enabled self-service solutions compared to other consumers and seem to prioritize the…
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