Consumer Behavior News
Black Friday high spend levels continue this holiday season
November 15, 2023
American plans to maintain their high spending levels this Black Friday with 42% delaying purchases in the run-up to the holiday sales event.
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Gen Z shopper thorough when buying, adept at sourcing product information
November 14, 2023
The Gen Z consumer is thorough in decision-making, consulting many sources before making a product and brand choise and is adpt at navigating multiple channels…
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More shopping online Black Friday, Cyber Monday
November 13, 2023
Consumers expect 59% of their holiday spending this year on key sales dates, including Black Friday and Cyber Monday, will take place online versus in the…
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Most US business leaders expect increased holiday sales
November 8, 2023
Business leaders are more optimistic this holiday sales season, than last year, and are increasing investment in digital marketing to capture young consumers.
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Card spend on healthy growth path this holiday season
November 8, 2023
Total consumer card spending will increase at least 6.4% this holiday season compared to 2022, according to a Commerce Signal report on credit and debit card…
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The Atlantic: Retail self-checkout a failure
November 7, 2023
Amanda Mull, a staff writer at The Atlantic, has authored a piece claiming retail self checkout has largely been a failure. In an article titled…
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Most consumers tap smartphone in product research
November 7, 2023
A hefty number of consumers, 87%, are using their smartphone to research a product while in-store at least some of the time, and 66% of shopper migrate from…
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Young consumers hitting TikTok for holiday shopping
November 6, 2023
More than a third of consumers, 36%, plan to use TikTok for holiday shopping this year.
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Consumers back in the spirit of spending
November 6, 2023
Shopping trends are returning to pre-pandemic norms as holiday spend is projected to surpass pre-pandeic levels for the first time, according to Deloitte's…
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Gift cards high on holiday shopping list this year
November 1, 2023
Gift cards are high on shoppers' holiday list as consumers plan to spend 43% of their holiday budget on gift cards.
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Consumers rank ease of use tops in digital experiences
November 1, 2023
When it comes to the digital experience 81% of consumer rank ease of use as most important and 63% are most concerned about identity theft.
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Many social media users don’t trust products sold via platforms
October 30, 2023
Just over half, 52%, of U.S. social media users, ages 16 to 44, don't trust products sold via the social media channels.
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Holiday spend data reveals consumer resiliency
October 27, 2023
More than half of consumers will spend $500 or more this holiday season, a healthy spike from 36% who planned to do so last year, and three in 10 consumers…
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Retail sales grew in September despite economic headwinds
October 26, 2023
Retail sales continued to grow in September despite consumers dealing with economic pressure, according to the National Retail Federation.
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Consumer spending drives Q3 economic growth
October 26, 2023
Consumer shopping and spending played a big role in accelerating economic growth in Q3.
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Rising costs impacting holiday spend
October 25, 2023
As of August 27% of consumers started holiday shopping and by the end of October the figure will reach 55%, according to holiday shopping data from Jungle…
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Retail theft a growing consumer concern
October 25, 2023
Retail theft activity, which has forced retailers to lock up certain items and even close stores in the past few months, is becoming a growing concern for…
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Speed, convenience rank tops with shoppers
October 24, 2023
There's been a healthy uptick when it comes to online shopping. A DoorDash survey revealed 62% of respondents are ordering consumables online more than they…
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Free shipping, discounts propel online shopping
October 19, 2023
E-commerce incentives are playing a big role in online consumer behavior with free shipping and discounts ranking high when it comes to what inspires online…
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Retailers busy digitizing but inventory accuracy still a bit low
October 19, 2023
Over half, 54%, of retailers report that customers can buy in-store and return on line, a small spike from 50% in 2022, and if a product is out of stock…
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